Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ally McQuade

Brooklyn,NY

Summary

Organized and dependable individual, successful at managing multiple priorities with great customer service.

Overview

3
3
years of professional experience

Work History

Sales Manager & Social Media Manager

Painted Swan
10.2022 - Current


  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Accomplished multiple tasks within established timeframes
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Built relationships with customers to encourage repeat business.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Increased customer engagement through social media.
  • Developed creative design for print materials, posters, advertisements, and signs for social media
  • Developed and managed content calendars for each platform to establish timely and relevant posts.

@ PaintedSwanNYC

Small Business Co-Owner

Lucifer's Vintage Shop
09.2021 - Current
  • Attended marketing and sales events.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Built new business relationships, resulting in increased revenue.
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Networked with other businesses to attract new customers.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Put together realistic budgets based upon costs and fees for successfully operating business.

@ lucifers_vintage

Social Media Manager

Gladiators NYC
06.2021 - Current
  • Increased customer engagement through social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Developed relationships with influencers to grow reach of company and create wider visibility.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Developed graphics and visual content for social media campaigns.

@ gladiatorsnyc

Sales Associate

Slope Vinatge
09.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to develop creative campaigns for social media platforms.

Stage Manager

Face To Face Films
01.2021 - 08.2022
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Prepared rehearsal studio by gathering set furniture, props and costumes.
  • Worked with director to develop effective use of rehearsal times.
  • Collaborated with technical crew and cast to safeguard presentation of artistic vision.
  • Participated in meetings with producers and production crew to keep program in step with creative vision.


Sales Associate

Life Boutique Thrift
09.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

Associate of Arts - Acting For Film

New York Film Academy, New York
New York, NY
05.2019

High School Diploma

Longmeadow High School
Longmeadow, MA
05.2016

Skills

  • Interpersonal Communication Skills
  • Customer Support
  • Special Events
  • Social Media Platforms
  • Profitability Assessments
  • Sales Activities

Timeline

Sales Manager & Social Media Manager

Painted Swan
10.2022 - Current

Sales Associate

Slope Vinatge
09.2022 - 10.2022

Small Business Co-Owner

Lucifer's Vintage Shop
09.2021 - Current

Sales Associate

Life Boutique Thrift
09.2021 - 06.2022

Social Media Manager

Gladiators NYC
06.2021 - Current

Stage Manager

Face To Face Films
01.2021 - 08.2022

Associate of Arts - Acting For Film

New York Film Academy, New York

High School Diploma

Longmeadow High School
Ally McQuade