Ally McQuade

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Accomplished multiple tasks within established timeframes
• Managed inventory control, cash control, and store opening and closing procedures.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Built relationships with customers to encourage repeat business.
• Maintained professional, organized, and safe environment for employees and patrons.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Increased customer engagement through social media.
• Developed creative design for print materials, posters, advertisements, and signs for social media
• Developed and managed content calendars for each platform to establish timely and relevant posts.

@ PaintedSwanNYC

• Attended marketing and sales events.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Built new business relationships, resulting in increased revenue.
• Designed business plan to define concept, short-term and long-term goals and strategies.
• Networked with other businesses to attract new customers.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Put together realistic budgets based upon costs and fees for successfully operating business.

@ lucifers_vintage

• Increased customer engagement through social media.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Developed marketing content such as blogs, promotional materials, and advertisements for social media.
• Developed and managed content calendars for each platform to establish timely and relevant posts.
• Collaborated with team members to develop creative campaigns for social media platforms.
• Developed relationships with influencers to grow reach of company and create wider visibility.
• Developed creative design for print materials, brochures, banners, and signs.
• Developed graphics and visual content for social media campaigns.

@ gladiatorsnyc

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Collaborated with team members to develop creative campaigns for social media platforms.

• Presented production ideas and determined creative scenarios for production and delivery.
• Prepared rehearsal studio by gathering set furniture, props and costumes.
• Worked with director to develop effective use of rehearsal times.
• Collaborated with technical crew and cast to safeguard presentation of artistic vision.
• Participated in meetings with producers and production crew to keep program in step with creative vision.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Engaged with customers to build rapport and loyalty.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Engaged in friendly conversation with customer to better uncover individual needs.