Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Languages
Timeline
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Mikayla Brown

Waterbury

Summary

Experienced medical professional with a strong background in clinical and administrative functions. Demonstrated reliability in providing exceptional support in patient care and effective communication with healthcare teams. Proven ability to collaborate and adapt to changing priorities, with a focus on delivering high-quality care. Skilled in customer service, billing, patient interaction, medical record management, and office support tasks.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Performance Foot and Ankle
12.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Improved clinical workflow with introduction of electronic health records system.

Certified Nursing Assistant

the ivy at watertown
05.2023 - 07.2024
  • Provided support and comfort to individuals and their loved ones in times of distress.
  • Ensured adherence to established protocols for cleaning and sanitizing patient rooms.
  • Implemented strategies to ensure patients' comfort, including the use of back rubs and positioning pillows.
  • Demonstrated attentiveness to patient needs by promptly responding to call lights and attending to their requests.
  • Safely assisted patients with ambulation, using appropriate equipment.
  • Enabled routine changes in positioning for immobilized patients to mitigate the risk of pressure ulcers.
  • Assisted in the safe transport of patients to treatment units, utilizing both wheelchair and stretcher.
  • Provided support to patients in performing activities of daily living such as bathing, grooming, and dressing.

Daycare Assistant

jumpstart
10.2022 - 04.2024
  • Motivated children to engage in various tasks fostering independent thinking and enjoyment.
  • Collaborated with colleagues in regular gatherings to assess the progress of each child's educational objectives.
  • Led and coordinated various educational and recreational activities for children, including arts, crafts, games, and storytelling.
  • Stimulated learning by utilizing educational toys and materials through interactive experiences.
  • Consistently evaluated the development progression of all children.

Dietary Aide

saint marys hospital
05.2023 - 01.2024
  • Assisted with tray setup for patients.
  • Executed various tasks such as floor sweeping, dishwashing, and wiping countertops.
  • Assisted with meal preparation, serving, and clearing tasks as necessary.
  • Contributed to the culinary preparation of snacks and light meals.
  • Notified supervisor promptly about changes in patient's dietary requirements.
  • Collaborated on creating menus that align with resident and patient preferences while considering dietary restrictions.
  • Diligently observed and maintained strict compliance with custom-designed nutritional regimens

Education

High School Diploma -

Waterbury Career Academy
Waterbury, CT
06-2022

Some College (No Degree) - Social Work

Naugatuck Valley Community College
Waterbury, CT

Skills

  • Care plan implementation
  • Collecting specimens
  • Monitoring fluids
  • Patient-focused care
  • Condition Monitoring
  • Family support and assistance
  • Patient Care
  • Pediatric Care
  • Adaptable
  • Able to lift 35 pounds
  • Valid connecticut driver's license
  • General housekeeping ability
  • Good written communication
  • Effective communication skills
  • Curriculum Implementation
  • Activity Planning
  • Care Planning
  • Early Childhood Education
  • HIPAA compliance
  • Patient scheduling
  • Customer service

Accomplishments

  • Honor society honors award
  • top 100 of my class

Education and Training

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Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Medical Assistant

Performance Foot and Ankle
12.2024 - Current

Certified Nursing Assistant

the ivy at watertown
05.2023 - 07.2024

Dietary Aide

saint marys hospital
05.2023 - 01.2024

Daycare Assistant

jumpstart
10.2022 - 04.2024

Some College (No Degree) - Social Work

Naugatuck Valley Community College

High School Diploma -

Waterbury Career Academy

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