Mikayla Bruce
Daytona Beach,FL
Summary
Results-driven professional with a Bachelor's degree in Biology and over 5 years of experience in fast-paced retail environments. Recognized for delivering exceptional customer service, managing multiple priorities, and maintaining a positive and professional demeanor under pressure. Proficient in time management, communication, problem-solving, and adaptability. Seeking opportunities to apply my scientific background and transferable skills to contribute to a dynamic team environment.
Overview
5
5
years of professional experience
Work History
Produce Clerk
Publix Super Market
Daytona Beach, FL
01.2021 - Current
- Addressed customer inquiries with professionalism and accuracy, resolving issues promptly to ensure customer satisfaction and loyalty.
- Collaborated effectively with team members to prioritize tasks, streamline workflow processes, and maintain a cohesive and productive work environment.
- Punctually completed a comprehensive daily task checklist to ensure efficient operation of the produce department, including stocking shelves, rotating inventory, and maintaining cleanliness standards.
- Exhibited keen attention to detail in all aspects of job duties, including accurately labeling products, monitoring inventory levels, and adhering to safety and sanitation protocols.
Cashier
Publix Super Market
Daytona Beach, FL
03.2019 - Current
- Delivered exceptional customer service, ensuring a positive shopping experience by greeting customers, answering questions, and efficiently processing transactions.
- Addressed and resolved customer inquiries and complaints, demonstrating problem-solving skills and commitment to customer satisfaction.
- Managed cash register operations with accuracy and integrity, handling cash, credit/debit transactions, and issuing receipts, maintaining a record of zero discrepancies over 5 years.
- Assisted in maintaining cleanliness and organization of the checkout area, contributing to a welcoming and orderly store environment.
Education
Bachelor of Science - Biology
Stetson University
DeLand, FL05.2023
High School Diploma -
Father Lopez Catholic High School
Daytona Beach, FL05.2018
Skills
- Attention to Detail
- Customer Service
- Time Management
- Organization Skills
- Adaptability
- Interpersonal and People Skills
- Technical Proficiency (Eg Microsoft Office, Excel)
Timeline
Produce Clerk
Publix Super Market
01.2021 - Current
Cashier
Publix Super Market
03.2019 - Current
Bachelor of Science - Biology
Stetson University
High School Diploma -
Father Lopez Catholic High School