Mikayla Bruce
Daytona Beach,FL
Summary
Results-driven professional with a Bachelor's degree in Biology and over 5 years of experience in fast-paced retail environments. Recognized for delivering exceptional customer service, managing multiple priorities, and maintaining a positive and professional demeanor under pressure. Proficient in time management, communication, problem-solving, and adaptability. Seeking opportunities to apply my scientific background and transferable skills to contribute to a dynamic team environment.
Overview
5
5
years of professional experience
Work History
Produce Clerk
Publix Super Market
01.2021 - Current
- Addressed customer inquiries with professionalism and accuracy, resolving issues promptly to ensure customer satisfaction and loyalty.
- Collaborated effectively with team members to prioritize tasks, streamline workflow processes, and maintain a cohesive and productive work environment.
- Punctually completed a comprehensive daily task checklist to ensure efficient operation of the produce department, including stocking shelves, rotating inventory, and maintaining cleanliness standards.
- Exhibited keen attention to detail in all aspects of job duties, including accurately labeling products, monitoring inventory levels, and adhering to safety and sanitation protocols.
Cashier
Publix Super Market
03.2019 - Current
- Delivered exceptional customer service, ensuring a positive shopping experience by greeting customers, answering questions, and efficiently processing transactions.
- Addressed and resolved customer inquiries and complaints, demonstrating problem-solving skills and commitment to customer satisfaction.
- Managed cash register operations with accuracy and integrity, handling cash, credit/debit transactions, and issuing receipts, maintaining a record of zero discrepancies over 5 years.
- Assisted in maintaining cleanliness and organization of the checkout area, contributing to a welcoming and orderly store environment.
Education
Bachelor of Science - Biology
Stetson University
DeLand, FL05.2023
High School Diploma -
Father Lopez Catholic High School
Daytona Beach, FL05.2018
Skills
- Attention to Detail
- Customer Service
- Time Management
- Organization Skills
- Adaptability
- Interpersonal and People Skills
- Technical Proficiency (Eg Microsoft Office, Excel)
Timeline
Produce Clerk
Publix Super Market
01.2021 - Current
Cashier
Publix Super Market
03.2019 - Current
Bachelor of Science - Biology
Stetson University
High School Diploma -
Father Lopez Catholic High School