Mikayla Cales
Princeton,WV
Summary
Dedicated and highly skilled Nurse Practitioner with 3 years of diverse healthcare experience. Expert in patient care, chronic disease management, and preventative health. Consistently recognized for clinical excellence and leadership. Proven track record in improving patient outcomes and operational efficiency. Strong commitment to patient education. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
Family Nurse Practitioner
InShape WV
Beckley, WV
07.2025 - Current
- Educated patients on disease prevention and management strategies tailored to individual needs.
- Performed diagnostic tests and interpreted results to inform clinical decisions effectively.
- Performed comprehensive physical assessments, accurately diagnosing conditions, and determining appropriate interventions.
- Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
- Optimized clinic operations, contributing to improved patient access and reduced wait times for appointments.
- Utilized telehealth technology effectively, increasing convenience for patients while maintaining high-quality care standards.
Family Nurse Practitioner
Veteran Evaluation Services
Beckley, WV
12.2024 - Current
- Educated patients on health maintenance and disease prevention strategies.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to concerns.
- Promoted health maintenance and disease prevention through patient education and counseling on lifestyle modifications.
Nurse Practitioner
Charleston Area Medical Center
Charleston, WV
10.2023 - Current
- Conducted comprehensive patient assessments to develop and implement personalized care plans.
- Collaborated with interdisciplinary teams to optimize patient outcomes and care coordination.
- Performed diagnostic tests and interpreted results for effective clinical decision-making.
- Handled complex cases involving multiple comorbidities effectively by employing critical thinking skills and seeking expert consultations when necessary.
- Managed acute and chronic illnesses, developing personalized treatment plans that addressed patients'' unique needs.
- Monitored patient progress and adjusted treatments accordingly.
- Decreased hospital readmissions by providing thorough discharge education and follow-up care coordination.
- Developed and maintained strong relationships with local healthcare providers to facilitate effective patient referrals.
- Increased patient satisfaction scores, consistently providing compassionate and empathetic care.
Director of Nursing Services
AMFM/Communicare
Hinton, WV
01.2022 - 09.2023
- Led nursing staff to improve patient care standards and compliance with regulatory requirements.
- Developed and implemented nursing protocols that enhanced operational efficiency and patient outcomes.
- Collaborated with interdisciplinary teams to optimize care plans and promote holistic patient health.
- Mentored nursing personnel, fostering professional development and enhancing team performance.
- Oversaw budgeting processes for nursing services, ensuring resources aligned with organizational goals.
- Implemented training programs for new staff, increasing onboarding efficiency and retention rates.
- Optimized nurse scheduling processes to ensure adequate staffing levels without compromising on quality of care or employee wellbeing.
- Promoted a culture of safety by enforcing strict infection control measures and addressing potential hazards proactively.
- Increased compliance with regulatory standards through regular audits and ongoing process improvements.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Performed rounds to observe care and interview staff, residents, and families.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
Registered Nurse, Charge Nurse
AMFM/Communicare
Hinton, WV
05.2016 - 01.2022
- Administered medications and treatments in compliance with established protocols and safety guidelines.
- Assessed patient needs, developing individualized care plans to enhance recovery and well-being.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care and improve outcomes.
- Mentored new nursing staff, providing guidance on best practices and operational procedures.
- Conducted regular evaluations of patient progress, adjusting care plans as necessary for optimal results.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Registered Nurse-Charge Nurse
Ruby Memorial Hospital-WVU Medicine
Morgantown, WV
08.2016 - 06.2021
- Administered medications and treatments according to established protocols and patient needs.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Monitored patient conditions, documenting changes and responding swiftly to emergencies.
- Educated patients and families on health management, promoting understanding of treatment plans.
- Leveraged electronic health record systems to maintain accurate documentation of patient information.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Supervised nursing staff to ensure compliance with patient care standards and protocols.
Certified Nursing Assistant
AMFM
Hinton, WV
09.2013 - 06.2016
- Provided compassionate care to patients, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring, enhancing overall care quality.
- Facilitated communication between patients and healthcare team, promoting effective collaboration and understanding.
- Implemented safety protocols to minimize risks and ensure compliance with healthcare regulations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Education
Master of Science - Nursing
United States University
Chula Vista, CA12-2020
Bachelor of Science - Nursing
Bluefield State Univeristy
Bluefield, WV05-2018
Associate of Science - Nursing
Bluefield State University
Bluefield, WV05-2016
High School Diploma -
Summers County High School
Hinton05-2013
Skills
- Patient Care
- Health Assessment
- Acute and Chronic Disease Management
- Prescribing medications
- Electronic Health Records (EHR)
- Patient Education
- Clinical Procedures
- Dependable and responsible
- Critical thinking
- Organization and time management
- Interprofessional collaboration
- Diagnostic testing
Timeline
Family Nurse Practitioner
InShape WV
07.2025 - Current
Family Nurse Practitioner
Veteran Evaluation Services
12.2024 - Current
Nurse Practitioner
Charleston Area Medical Center
10.2023 - Current
Director of Nursing Services
AMFM/Communicare
01.2022 - 09.2023
Registered Nurse-Charge Nurse
Ruby Memorial Hospital-WVU Medicine
08.2016 - 06.2021
Registered Nurse, Charge Nurse
AMFM/Communicare
05.2016 - 01.2022
Certified Nursing Assistant
AMFM
09.2013 - 06.2016
Master of Science - Nursing
United States University
Bachelor of Science - Nursing
Bluefield State Univeristy
Associate of Science - Nursing
Bluefield State University
High School Diploma -
Summers County High School