Mikayla Cannon
Monroe Township
Summary
Goal-oriented grocery supervisor with extensive experience in grocery operations. Proven skills in team leadership, inventory management, and staff training. Focused on driving efficiency and enhancing department operations through strategic planning and collaboration. Expertise in optimizing department performance and delivering exceptional customer service while maintaining high retail standards.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Grocery Stocking Supervisor
Whole Foods Market
Marlboro
03.2026 - Current
- Supervised stock crew, delegating tasks to optimize department operations.
- Received, unloaded, and verified incoming deliveries for accuracy and quality; organized backroom inventory, resolved shipment discrepancies, maintained receiving documentation, and coordinated with the stocking team to ensure efficient product flow and timely replenishment.
- Maintained organized displays and fully stocked inventory.
- Trained new team members on company procedures, food safety, and customer service standards.
- Resolved customer and team concerns, ensuring satisfaction and maintaining high service standards.
- Acted as liaison between upper management and staff to facilitate open communication.
- Received, unloaded, and verified incoming deliveries for accuracy; organized backroom inventory.
- Applied product knowledge to educate customers and drive sales initiatives.
Grocery Team Member
Whole Foods Market
Marlboro
05.2025 - 03.2026
- Delivered exceptional customer service by assisting customers with product selection and recommendations.
- Maintained organized, clean, and visually appealing grocery department while achieving daily operational goals.
- Stocked and replenished grocery shelves, ensuring adherence to FIFO practices.
- Monitored inventory levels, tracked expiration dates, and conducted inventory counts to report discrepancies.
- Collaborated with team members and management to resolve customer concerns effectively.
- Educated customers through strong product knowledge to enhance shopping experience.
Customer Service Associate
ShopRite
Spotswood
09.2019 - 08.2021
- Provided friendly customer service by processing transactions and resolving inquiries to enhance customer satisfaction.
- Supervised self-checkout area, facilitating price overrides and resolving equipment issues to improve customer experience.
- Trained new cashiers on register operations and self-checkout procedures to ensure compliance.
- Collaborated with management to streamline processes, reducing wait times and improving overall shopping experience.
Education
Bachelor of Science - Marketing
Kean University
Union, NJ05-2025
Skills
- Product expertise
- Customer engagement
- Staff training and development
- Retail Operations
- Inventory management
- Documentation and reporting
- Priority management
- Team leadership & collaboration
Certification
- Powered Industrial Truck Certification - March 2026
- CDATL Graduate - July 2026
Timeline
Grocery Stocking Supervisor
Whole Foods Market
03.2026 - Current
Grocery Team Member
Whole Foods Market
05.2025 - 03.2026
Customer Service Associate
ShopRite
09.2019 - 08.2021
Bachelor of Science - Marketing
Kean University