Summary
Overview
Work History
Education
Skills
Timeline
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Mikayla Cox

Mikayla Cox

Kansas City,KS

Summary

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. Considered highly ambitious, willing to meet or exceed expectations and capable of providing excellent customer service. Individual is also detail-oriented and highly focused with a strong work ethic.

Overview

10
10
years of professional experience

Work History

Executive Assistant

S.K. Security
05.2022 - 07.2023
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Pharmacy Technician

CVS Pharmacy
02.2018 - 04.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Coordinated verification and filling of more than 100 daily prescriptions in high-volume retail pharmacy environment

Cleaning Specialist / Office Assistant

Integrity Services
06.2013 - Current
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Interacted with customers by phone, email, or in-person to provide information
  • Completed clerical tasks such as filing, copying, and distributing mail

Restaurant Hostess

Jose Peppers
01.2016 - 11.2017
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service

Greeter

Cinzetti's
05.2015 - 12.2016
  • Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Maintained clean, organized environments for presentable front-of-house areas.
  • Retained knowledge of promotions, products, and services for informative customer advice.
  • Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests

Education

High School Diploma -

Turner High School
Kansas City, KS
2017

Skills

  • Company Policy Adherence
  • Public Interaction
  • Attentiveness
  • Culture Awareness
  • Verbal and Written Communication
  • Hospitality Service Expertise
  • Conflict Mediation
  • Customer Care

Timeline

Executive Assistant

S.K. Security
05.2022 - 07.2023

Pharmacy Technician

CVS Pharmacy
02.2018 - 04.2022

Restaurant Hostess

Jose Peppers
01.2016 - 11.2017

Greeter

Cinzetti's
05.2015 - 12.2016

Cleaning Specialist / Office Assistant

Integrity Services
06.2013 - Current

High School Diploma -

Turner High School

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Mikayla Cox