Mikayla Eissler
Appomattox,VA
Summary
Dynamic Sales Director with a proven track record at Pet & Aquatic Warehouse, specializing in revenue growth and sales training. Expert in pipeline development and fostering team collaboration, I achieved regional sales targets while enhancing customer satisfaction through tailored solutions and effective relationship building. I also achieved top salesman in the store for my entire time at Pet & Aquatic Warehouse. Empathetic leader committed to professional development.
While at Liberty University I studied education including elementary education and special education, as well as fine arts with a focus of graphic design.
Overview
12
12
years of professional experience
Work History
Sales Director
Pet & Aquatic Warehouse
Lynchburg, VA
06.2020 - Current
- Developed and implemented sales strategies to increase overall revenue.
- Led cross-functional teams to enhance customer engagement and retention.
- Analyzed market trends to identify growth opportunities and competitive advantages.
- Established key performance indicators to assess sales team effectiveness.
- Met individuals one on one to establish a basis for improvement in sales
- Mentored junior sales staff, fostering professional development and skills enhancement.
- Negotiated contracts and partnerships to expand product offerings and market reach.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Calculated cash flow in and out monthly and reported findings to general manager.
- Established, organized, and stored customer contracts neatly for quick retrieval.
- Delivered customer registration paperwork effectively and timely.
Custodian 1
Liberty University
09.2018 - 08.2020
- Performed routine cleaning and sanitization of assigned areas, ensuring compliance with health and safety standards.
- Assisted in maintaining cleanliness of facilities, including restrooms, lobbies, and break rooms.
- Monitored inventory levels of cleaning supplies and reported shortages to management promptly.
- Trained new custodial staff on proper cleaning procedures and equipment usage effectively.
- Implemented waste reduction strategies that promoted sustainability within custodial operations.
- Kept building spaces premises clean inside and outside.
- Conducted regular inspections of facilities to identify maintenance needs or safety hazards quickly.
- Moved furniture for cleaning and set up for special events.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Lead Barista
Rocky River Coffee
Harrisburg, NC
08.2014 - 09.2017
- Led team in delivering high-quality coffee beverages and exceptional customer service.
- Mentored and trained new baristas on beverage preparation and customer engagement techniques.
- Oversaw daily operations, ensuring adherence to health and safety standards in food handling.
- Managed inventory levels, placing orders to maintain stock of coffee beans and supplies.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty rates.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
Education
Education And Fine Arts
Liberty University
Lynchburg, VASkills
- Sales training and leadership
- Revenue growth
- Sales funnel management
- Pipeline development
- Learning strategies
- Instructional methods
- Empathy and patience
- Record keeping
- Interactive teaching and learning
Timeline
Sales Director
Pet & Aquatic Warehouse
06.2020 - Current
Custodian 1
Liberty University
09.2018 - 08.2020
Lead Barista
Rocky River Coffee
08.2014 - 09.2017
Education And Fine Arts
Liberty University