Insurance Call Specialist
Devin Lewis
10.2022 - 12.2022
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Handled high call volumes while remaining focused on providing outstanding service at all times.
- Identified opportunities for process improvements, leading to increased team productivity and effectiveness.
- Achieved high levels of customer satisfaction through empathetic listening and effective problem-solving skills.