Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Mikayla Fobbs

Napoleonville,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Insurance Call Specialist

Devin Lewis
10.2022 - 12.2022
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Handled high call volumes while remaining focused on providing outstanding service at all times.
  • Identified opportunities for process improvements, leading to increased team productivity and effectiveness.
  • Achieved high levels of customer satisfaction through empathetic listening and effective problem-solving skills.

Education

Bachelor of Science - Nursing

Southern University And A & M College
Baton Rouge, LA
2027

High School Diploma -

Assumption High School
Napoleonville, LA
05.2023

Skills

  • Patience and understanding
  • Stress Tolerance
  • Call Control
  • Assertiveness
  • Problem-solving skills
  • Goal-Oriented
  • Customer communications
  • Customer Service
  • Time Management
  • Team Collaboration
  • Active Listening

Timeline

Insurance Call Specialist

Devin Lewis
10.2022 - 12.2022

Bachelor of Science - Nursing

Southern University And A & M College

High School Diploma -

Assumption High School
Mikayla Fobbs