Mikayla Hagan
Hannibal,MO
Summary
Dedicated and experienced customer service professional with nearly 5 year of industry expertise. Specializes in problem-solving and exceeding customer expectations. Eager to expand skill set and knowledge by embracing new techniques and strategies for professional growth and personal development. Passionate about delivering exceptional service and committed to continuous improvement in the workplace.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonalds Customer service
06.2022 - Current
- I handle cashier, I hand food out to customers not just inside but in drive through, parked cars that are waiting for food, curbside pickup, DoorDash.
- Delivered exceptional customer service ensuring positive dining experience for all guest’s.
- Operated cash register efficiently, processing transactions with accuracy and speed.
- Trained new crew members on operational procedures and customer interaction techniques.
Sales Associate Cashier / Host
JCPenney
11.2021 - 01.2022
- Passionate about learning and committed to continual improvements.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadline.
Customer Service Representative
Dominos Pizza
04.2020 - 10.2021
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered prompt service to prioritize customer needs
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
High school diploma - General Studies
Hannibal High School
Hannibal, MO05.2022
Skills
- English
- Cash handling
- Sales (1 year) (3 years)
- Driving (4 years)
- Delivery driver experience (1 year)
- Communication skills (3 years) (5 years)
- Customer service (4 years) (5 years)
Timeline
Crew Member
McDonalds Customer service
06.2022 - Current
Sales Associate Cashier / Host
JCPenney
11.2021 - 01.2022
Customer Service Representative
Dominos Pizza
04.2020 - 10.2021
High school diploma - General Studies
Hannibal High School
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