Mikayla Hamilton
Roundup,MT
Summary
Results-driven Bar Manager with a strong track record in customer management and regulatory compliance. Proven ability to analyze sales data, optimize inventory, and implement effective staff training programs to drive profitability and enhance guest satisfaction.
Overview
6
6
years of professional experience
Work History
Restaurant Bar Manager
Vigilante Gold
Lavina, Montana
01.2026 - Current
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Trained staff on cocktail preparation and customer service standards.
- Trained new bartenders on proper preparation techniques for a variety of cocktails and mixed drinks.
- Developed and implemented innovative drink recipes to enhance menu variety and attract customer interest.
- Ensured compliance with health and safety regulations in the bar area.
- Made hiring decisions for bar positions after conducting interviews.
- Created monthly schedules for bar staff to align staffing levels with anticipated business volume.
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
- Established relationships with local distributors to secure competitive pricing on products purchased.
- Resolved customer complaints or concerns in a timely manner while maintaining composure under pressure.
- Analyzed sales data to uncover trends in customer preferences and pinpoint opportunities for program enhancement.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Bartender
The Maverick Bar & Casino
Roundup, Montana
01.2024 - 12.2026
- Crafted cocktails and beverages for patrons, enhancing their experience at a busy casino bar.
- Delivered exceptional customer service, fostering guest satisfaction and engagement.
- Ensured cleanliness and organization of bar area, contributing to efficient service during shifts.
- Managed cash register and processed transactions efficiently during peak hours.
Behavior Therapist
ABLE Kids
Roundup, Montana
11.2022 - 06.2023
- Administered direct client care using intensive teaching and natural environment training to follow and apply prescribed behavioral skill acquisition.
- Conducted one-on-one therapy sessions to improve communication skills.
- Implemented positive reinforcement techniques to encourage desired behaviors.
- Monitored client progress and adjusted interventions to meet individual needs.
- Collaborated with families to support behavioral goals and strategies.
- Collected and summarized data on client behavior, guiding families in implementing treatment and behavior reduction protocols.
- Participated in multidisciplinary team meetings to discuss client progress.
Groom/Loper
Hitchrack Performance Horses
Pueblo, Colorado
11.2020 - 11.2021
- Supported daily horse care and maintenance, ensuring well-being and readiness for training.
- Monitored horse health and behavior for early signs of issues.
- Collaborated with trainers to implement exercise routines for horses.
- Updated trainers on individual horse progress, facilitating tailored training approaches.
- Provided daily care for horses, including feeding and grooming, to maintain health and comfort.
- Administered vaccinations and medications to maintain horse health as prescribed by veterinarians.
Education
Barber's License - Barbering
Paul Mitchell The School
Modesto, CA09-2016
High School Diploma -
Beyer High School
Modesto, CA06-2013
Skills
- Cocktail preparation
- Inventory management
- Regulatory compliance
- Sales analysis
- Profit maximization
- Cost control
- Cash handling
- Staff training
- Staff development
- Customer management
- Menu development
- Behavior analysis
- Data collection
- Functional communication
- Applied behavior analysis
Timeline
Restaurant Bar Manager
Vigilante Gold
01.2026 - Current
Bartender
The Maverick Bar & Casino
01.2024 - 12.2026
Behavior Therapist
ABLE Kids
11.2022 - 06.2023
Groom/Loper
Hitchrack Performance Horses
11.2020 - 11.2021
Barber's License - Barbering
Paul Mitchell The School
High School Diploma -
Beyer High School