Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Christopher Dunbar

Centereach

Summary

Dynamic and professional individual with a proven track record at On The Border, successfully enhancing customer satisfaction and streamlining bar operations. Expertise in drink mixing and layout design, contributing to the overall success of the establishment. Demonstrated exceptional problem-solving skills and a collaborative teamwork approach, resulting in significant repeat business. Motivated service worker with exceptional social skills, communication abilities, and a strong customer service background. Dedicated to following health and safety guidelines while handling food items properly. Actively seeks opportunities to support team members and proactively address any issues that may arise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Restaurant Bar Manager

On The Border
05.2023 - 02.2025
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Resolved customer complaints professionally and effectively ensuring their satisfaction while preserving company reputation.
  • Coordinated with other departments within the restaurant to optimize workflow efficiency contributing to seamless service delivery.
  • Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
  • Closed out cash register and prepared cashier report at close of business.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Car Broker

Ralley Auto
09.2021 - 04.2023
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Delivered high-quality service by addressing customer concerns promptly and professionally.
  • Utilized a client-focused approach when suggesting potential vehicles that met their unique needs.

Car Driver

Infiniti Dealership
11.2018 - 03.2021
  • Delivered Cars to consumer houses and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Upheld high standards of professionalism while representing the company during interactions with customers.
  • Expedited deliveries to meet customer deadlines and requirements.

Overnight Stocker

Walmart
10.2015 - 11.2019
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Education

High School Diploma -

Centereach High School
Centereach
06-2011

Skills

  • Sanitation Quality Assurance
  • Cocktail Mixing Proficiency
  • Shift Preparation Coordination
  • Staff Scheduling Management
  • Skilled in Visual Layout Planning
  • Inventory Management
  • Client Communication Skills
  • Strategic Solution Development
  • Optimized Workflow Coordination
  • Relationship Development Skills
  • Collaborative Teamwork
  • Client Relations

Accomplishments

  • Improved team productivity with morale-boosting incentives.
  • Supervised team of 15 staff members.

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • EcoSure Health Department Intelligence Certificate – Ecolab EcoSure.

Languages

English
Full Professional

Timeline

Restaurant Bar Manager

On The Border
05.2023 - 02.2025

Car Broker

Ralley Auto
09.2021 - 04.2023

Car Driver

Infiniti Dealership
11.2018 - 03.2021

Overnight Stocker

Walmart
10.2015 - 11.2019
  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • EcoSure Health Department Intelligence Certificate – Ecolab EcoSure.

High School Diploma -

Centereach High School
Christopher Dunbar