Mikayla Hezel
Langley,WA
Summary
Dedicated hospitality and wellness professional with experience supporting elevated member services at a private golf club. Skilled in delivering personalized, anticipatory care that strengthens relationships, enhances guest satisfaction, and aligns with refined hospitality standards. Passionate about curating high-quality wellness and performance experiences for active lifestyle communities.
Overview
5
5
years of professional experience
Work History
Club Associate
Useless Bay Golf & Country Club
Langley, WA
06.2020 - Current
- Deliver refined, anticipatory service that reflects the club’s elevated standards and enhances member satisfaction.
- Provide personalized menu and beverage guidance aligned with individual preferences.
- Support smooth execution of tournaments, private events, and peak service periods through proactive coordination.
- Maintain a polished clubhouse environment with strong attention to detail and professionalism.
- Assist golf operations with tee sheet management, member check-ins, and retail support for a seamless club experience.
- Lead junior golf and recreation activities to strengthen family engagement and community involvement.
- Build trusted member relationships through attentive, discreet, and service-focused interactions.
Patient Care Coordinator
MoveWell Physical Therapy and Wellness
Freeland, WA
01.2024 - 01.2025
- Served as the primary point of contact for clients, managing scheduling, follow-ups, and administrative coordination to ensure a smooth wellness experience.
- Supported patients in navigating forms and insurance processes while providing a welcoming, reassuring environment that built trust and comfort.
- Partnered with providers to streamline communication and care flow, strengthening operational efficiency and satisfaction in a preventive, lifestyle-focused practice.
Assistant Girls Soccer Coach
South Whidbey High School
01.2021 - 01.2024
- Encouraged teamwork, confidence, and health habits among student athletes through mentorship and structured physical activity.
Substitute Teacher & Classroom Support Assistant
South Whidbey School District
Langley, WA
01.2021 - 01.2022
- Created supportive, engaging classrooms across K-8 levels, promoting focus, resilience and health routines.
- Integrated emotional well-being and balanced lifestyle practices into daily learning, helping students build self-awareness and confidence.
- Adapted communication and motivation strategies to meet diverse needs.
Education
MASTER OF SCIENCE - INTEGRATIVE NUTRITION
BASTYR UNIVERSITY
Kenmore, WA12.2025
Bachelor of Arts - Elementary Education (K-8)
UNIVERSITY OF MONTANA
Missoula, MT12.2022
Community Service
Kappa Alpha Theta — University of Montana
Member & Philanthropy Volunteer | 2018 – 2022
- Supported campus and community outreach events, including fundraising and service initiatives
- Contributed to leadership development, academic support, and chapter operations
- Collaborated in organizing philanthropic activities benefiting CASA (Court Appointed Special Advocates)
Timeline
Patient Care Coordinator
MoveWell Physical Therapy and Wellness
01.2024 - 01.2025
Assistant Girls Soccer Coach
South Whidbey High School
01.2021 - 01.2024
Substitute Teacher & Classroom Support Assistant
South Whidbey School District
01.2021 - 01.2022
Club Associate
Useless Bay Golf & Country Club
06.2020 - Current
MASTER OF SCIENCE - INTEGRATIVE NUTRITION
BASTYR UNIVERSITY
Bachelor of Arts - Elementary Education (K-8)
UNIVERSITY OF MONTANA