Mikayla Long
Pensacola
Summary
Dependable and organized individual with strong customer service skills and love for helping people feel welcome and cared for in any space. Looking for a casual retail position where I can bring my positivity, organization, and care to the team.
Overview
3
3
years of professional experience
Work History
Dining Aid
The Waterford at Carpenters Creek
Pensacola
09.2024 - 04.2025
- Assisted residents with meal selection and dietary preferences.
- Served meals promptly while ensuring safety and cleanliness standards.
- Communicated effectively with kitchen staff regarding food orders and preferences.
Manager
Retro snow OTG
07.2022 - 09.2024
- Provided prompt customer satisfaction with a professional, friendly, and patient attitude.
- Trained new hires on menu items, company standards, and customer service expectations.
- Managed cash and credit card transactions accurately, reconciling payments at the end of each shift.
Waitress
Laurel Hill Grill
01.2022 - 05.2022
- Memorized menu items and rotating specials.
- Warmly greeted new and returning customers, building friendly relationships.
- Managed time and multitasked effectively during busy shifts.
Education
High School Diploma -
Laurel Hill School
Pensecola, FLSkills
- Customer service
- Small business management
- Fast learner
- Organization and sanitation
- Positive attitude
- Time management
- Team leadership
- Training
- Cash handling
- Accurate transactions
Timeline
Dining Aid
The Waterford at Carpenters Creek
09.2024 - 04.2025
Manager
Retro snow OTG
07.2022 - 09.2024
Waitress
Laurel Hill Grill
01.2022 - 05.2022
High School Diploma -
Laurel Hill School