Antanashia Dixon
South Boston,VA
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
8
8
years of professional experience
Work History
Dining Aid
Commonwealth Senior Living
03.2017 - 03.2018
- Enhanced dining experience by maintaining clean and well-stocked serving stations.
- Improved meal efficiency with careful attention to dietary restrictions and special requests.
- Participated in ongoing training initiatives designed to enhance overall service quality across the entire establishment.
- Reduced waste by closely monitoring inventory levels, adjusting portion sizes as needed while maintaining quality standards.
Cashier
Bojangles
03.2018 - 10.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Faneuil
10.2019 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Robot Operator
POLYWOOD Furniture
07.2022 - 01.2023
- Implemented new robotic technology, resulting in reduced manual labor requirements and increased efficiency.
- Reduced waste by regularly examining robots'' performance, identifying inefficiencies, and making necessary adjustments.
- Enhanced workplace safety through diligent maintenance and inspection of robotic equipment.
- Ensured smooth transitions during production shifts by documenting daily activities related to robot operations and maintenance.
Repacker
Dollar General Distribution Center
01.2023 - 03.2023
- Demonstrated flexibility in adapting to changing work demands, quickly shifting between different tasks as needed throughout the day.
- Ensured customer satisfaction with properly packaged products that met or exceeded company standards for presentation and durability.
- Participated in cross-functional teams, collaborating on projects related to inventory management, process improvement, and safety initiatives within the warehouse environment.
- Enhanced warehouse efficiency through timely repackaging of damaged or returned products for resale.
Customer Service Representative
Verizon
04.2023 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Sewing Machine Operator
Annin Flagmakers
10.2023 - 04.2024
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
Sales Representative
T-Mobile
03.2024 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Consultant
Smart Ford
07.2024 - 09.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
High School Diploma -
Halifax County High School
South Boston, VA05-2018
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Product and service sales
Timeline
Sales Consultant
Smart Ford
07.2024 - 09.2024
Sales Representative
T-Mobile
03.2024 - 07.2024
Sewing Machine Operator
Annin Flagmakers
10.2023 - 04.2024
Customer Service Representative
Verizon
04.2023 - 10.2023
Repacker
Dollar General Distribution Center
01.2023 - 03.2023
Robot Operator
POLYWOOD Furniture
07.2022 - 01.2023
Customer Service Representative
Faneuil
10.2019 - 07.2022
Cashier
Bojangles
03.2018 - 10.2019
Dining Aid
Commonwealth Senior Living
03.2017 - 03.2018
High School Diploma -
Halifax County High School
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