Mikayla Miller
Fort Wayne,IN
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office buildings and medical offices independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
7
7
years of professional experience
Work History
Out of Town/Medical Cleaner
Cioccas Cleaning And Restoration
10.2023 - Current
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Maintained cleanliness and sanitation standards in surgical suites and operating rooms, ensuring compliance with hospital protocols and infection control guidelines.
Professional House Cleaner
The Cleaning Authority
05.2023 - 09.2023
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Reduced allergens in living spaces through regular dusting, vacuuming, and mopping for improved air quality.
- Maintained a high level of hygiene in clients'' homes by sanitizing surfaces and disinfecting high-touch areas.
- Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.
Barista
Starbucks Coffee Company
08.2022 - 03.2023
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
Produce Clerk
Meijer
05.2022 - 08.2022
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
Crew Member
Culver's Restaurant
08.2021 - 01.2022
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Collaborated with team members to complete orders.
Shift Supervisor
Starbucks Coffee Company
11.2020 - 07.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Ordering supplies and assisting with unloading truck deliveries
- Training and onboarding new partners to ensure their own personal success
- Ensuring food safety procedures are being followed at all times
- Responded to and resolved customer questions and concerns.
- Built performance-oriented culture with satisfied, hardworking partners by clearly highlighting partners success.
- Completed store closing procedures (balanced tills and made correct deposits).
- Helped store management meet standards of service and quality in daily operations.
Shift Supervisor
Subway Restaurants
05.2017 - 11.2020
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Cashier/Stocker Associate
Target
08.2019 - 11.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Associate of Science - Information Technology
Ivy Tech Community College
Fort Wayne Indiana 05.2024
High School Diploma -
Bishop Dwenger High School
Fort Wayne, IN05.2019
Skills
- Waste Management
- Chemical Handling
- Health and safety compliance
- Disinfection Practices
- Efficient Cleaning Techniques
- Customer Service
- Fast-Paced Environment
- Attention to Detail
- Food Handling
- Barista Experience
- Food Serving and Preparation
- Team Member Motivation
Timeline
Out of Town/Medical Cleaner
Cioccas Cleaning And Restoration
10.2023 - Current
Professional House Cleaner
The Cleaning Authority
05.2023 - 09.2023
Barista
Starbucks Coffee Company
08.2022 - 03.2023
Produce Clerk
Meijer
05.2022 - 08.2022
Crew Member
Culver's Restaurant
08.2021 - 01.2022
Shift Supervisor
Starbucks Coffee Company
11.2020 - 07.2021
Cashier/Stocker Associate
Target
08.2019 - 11.2019
Shift Supervisor
Subway Restaurants
05.2017 - 11.2020
Associate of Science - Information Technology
Ivy Tech Community College
High School Diploma -
Bishop Dwenger High School