Mikayla Mora
Rio Rancho
Summary
My name is Mikayla Mora, I am 19 years old from Rio Rancho, New Mexico. I will be graduating from Paul Mitchell the School with my Esthetics License in April of this year (2025). I have a strong passion for skin care and making people feel like the best versions of themselves as well as connecting on a deeper level with all of my clients. I believe I have a strong background in costumer service and connection and have great communication skills which I have adapted over the years. My main goal anywhere I am employed is to ensure a positive costumer experience that will lead them to come back to us each time!
In my past job experiences I have learned and mastered the idea of costumer service as well as being able to problem solve in stressful, high paced situations and environments.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
04.2024 - 12.2024
- Maintained a clean and organized workspace.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with co-workers
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Worked in a fast paced environment
Brand Representative
Hollister.Co
07.2023 - 11.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication.
- Assisted with daily opening and closing tasks to maintain a clean, and professional store.
- Worked as a team to ensure the best costumer service.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
Restaurant Hostess
Casa De Benavidez New Mexican Restaurant
05.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Developed basic costumer service and communication skills which have led me to be successful in my other previous jobs.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
No Degree - Esthetics
Paul Mitchell The School
Albuquerque, NM04-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Professional demeanor
- Customer service
- Adaptable and flexible
- Multitasking
- Organizational skills
- Excellent communication
Timeline
Barista
Starbucks
04.2024 - 12.2024
Brand Representative
Hollister.Co
07.2023 - 11.2024
Restaurant Hostess
Casa De Benavidez New Mexican Restaurant
05.2021 - 08.2021
No Degree - Esthetics
Paul Mitchell The School
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