Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mikayla Murray

Mikayla Murray

Rockledge

Summary

Customer-focused professional with over 10 years in customer service and 3 years in management. Skilled in problem-solving and maintaining operational efficiency while enhancing customer satisfaction. Recognized for reliability and strong communication skills, effectively managing time and priorities in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Manager

Marko Dental Arts
Cocoa
03.2023 - Current
  • Managed daily office operations to optimize workflow and support team productivity.
  • Coordinated client appointments and maintained schedules to enhance client satisfaction.
  • Oversaw inventory management and ordered supplies regularly.
  • Handled billing inquiries and processed payments to ensure accuracy and timely financial transactions.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Patient Care Coordinator

Sound Waves Hearing Center of Brevard
Melbourne
10.2022 - 03.2023
  • Coordinated patient appointments and managed scheduling for seamless clinic operations.
  • Communicated with patients regarding hearing solutions and service options available.
  • Assisted audiologists with patient intake forms and documentation requirements.
  • Maintained accurate patient records and ensured compliance with privacy regulations.
  • Resolved patient inquiries and concerns promptly to ensure satisfaction.

Patient Care Coordinator

Elite Hearing Centers of America
Merritt Island
03.2022 - 10.2022
  • Coordinated patient appointments and managed scheduling to enhance clinic workflow.
  • Communicated with patients regarding hearing solutions and service options available.
  • Assisted audiologists with patient intake forms and documentation requirements.
  • Maintained accurate patient records and ensured compliance with privacy regulations.
  • Resolved patient inquiries and concerns promptly, contributing to high patient satisfaction.
  • Managed inventory of medical supplies and equipment to support efficient clinic operations.

Education

High School Diploma -

Bellows Free Academy
Saint Albans, VT
06-2017

Skills

  • Office management
  • Billing management
  • Inventory control
  • Record keeping
  • Client relations

Certification

  • Florida 2-20 Property and Casualty (General Lines)

Timeline

Office Manager

Marko Dental Arts
03.2023 - Current

Patient Care Coordinator

Sound Waves Hearing Center of Brevard
10.2022 - 03.2023

Patient Care Coordinator

Elite Hearing Centers of America
03.2022 - 10.2022

High School Diploma -

Bellows Free Academy
Mikayla Murray