Mikayla Potts
Amory,MS
Summary
Dynamic and results-driven professional with experience at Autozone, excelling in safe driving practices and customer service. Proven track record of optimizing delivery routes, enhancing efficiency, and maintaining high customer satisfaction. Strong problem-solving skills and clear communication fosters positive client relationships, ensuring a seamless service experience.
Overview
2
2
years of professional experience
Work History
Commercial Delivery Driver
Autozone
02.2025 - Current
- Proactively communicated with customers regarding potential delays or changes in delivery status to maintain transparency and manage expectations.
- Consistently met or exceeded company performance metrics related to on-time deliveries, fuel efficiency, and overall customer satisfaction.
- Collaborated effectively with dispatch teams to ensure accurate delivery information, addressing any discrepancies immediately.
- Maintained strong working knowledge of product inventory allowing for quick adjustments if shortages or overages occurred during deliveries.
- Increased overall safety by strictly adhering to traffic laws, DOT regulations, and company policies at all times.
End-of-Life Caregiver
Sandra’s Sitting Service
05.2023 - 07.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Education
Associate Of Arts - Gender Studies
Itawamba Community College
Fulton, MS05.2024
Skills
- Safe driving practices
- Defensive driving techniques
- Adaptable to weather conditions
- Accurate record keeping
- Order picking and processing
- GPS navigation
- Problem-solving capacity
- Positive attitude
- Customer service
- Multitasking and organization
- Clear communication
Timeline
Commercial Delivery Driver
Autozone
02.2025 - Current
End-of-Life Caregiver
Sandra’s Sitting Service
05.2023 - 07.2023
Associate Of Arts - Gender Studies
Itawamba Community College
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