Mikayla Robinson
Harrah,OK
Summary
Proactive, goal-oriented with a strong foundation in time management and problem-solving skills. Recognized for reliability and adaptability, demonstrating a swift capacity to learn and apply new skills effectively. Committed to leveraging strengths to contribute to overall organizational growth. Eager to embrace challenges that foster personal and professional development.
Overview
7
7
years of professional experience
Work History
Program Analyst (Title 5)
Department of the Army (NGAR)
Oklahoma City, OK
02.2026 - Current
- Program Analysis & Consultation: Serve as a key analyst and consultant for the management and administration of directorate-level programs, acting as the primary coordination point for all program requirements.
- Data Interpretation & Reporting: Summarize and interpret significant data from Major Subordinate Commands (MSCs) to identify and analyze deficiencies in resource consumption, workload, and scheduling; develop visual media to present trends and performance status.
- Policy & Compliance: Collaborate with management to develop and implement state program policies and procedures based on NGB and regulatory guidance; provide advice on the accountability and legality of operating programs.
- Expenditure Monitoring: Monitor and track obligations and expenditures throughout the execution phase, ensuring resources are properly and effectively expended to support program objectives and readiness missions.
- Series: 0343 - Grade: GS09
- Hours per week: 40
Financial Services Technician (Title 5)
Department of the Army (NGAR)
Oklahoma City, OK
12.2022 - Current
- Civilian Pay Management: Ensured timely and accurate timekeeping in ATAAPS and new employee setup in DCPS, managing payroll submissions for all civilian personnel. Acted as the key liaison between employees, timekeepers, HRO, and DFAS, successfully resolving complex pay-related issues.
- Financial Analysis & Problem Resolution: Performed in-depth financial analysis to resolve complex pay and entitlement issues. Investigated and resolved discrepancies by researching fiscal law and applying DoD/DA/NGB regulations, and managed escalated actions using Remedy, reducing unresolved cases by 25%.
- Systems & Reporting: Utilized financial systems including ATAAPS, DCPS, DJMS, and DMO to process transactions and audit for compliance. Analyzed and distributed daily error and status reports, ensuring data integrity and reconciling payment mismatches.
- Series: 0503 - Grade: GS08
- Hours per week: 40
Dental/Administrative Assistant
Safari Dental
Midwest City, OK
03.2022 - 12.2022
- Regulatory Compliance: Ensured operational compliance by interpreting and applying ADA dental regulatory guidance and internal work policies to all clinical and administrative duties.
- Data & Records Management: Managed the complete lifecycle of patient records, including the accurate collection, updating, and maintenance of clinical data, billing information, and insurance details.
- Administrative & Client Coordination: Served as the primary point of contact for patients, managing appointment scheduling and insurance claims while providing direct administrative support to dentists during procedures.
- Hours per week: 40
Dental Assistant
Michael Hampton DDS
Midwest City, OK
06.2021 - 01.2022
- Regulatory Compliance: Ensured operational compliance by interpreting and applying ADA dental regulatory guidance and internal work policies to all clinical and administrative duties.
- Data & Records Management: Managed the complete lifecycle of patient records, including the accurate collection, updating, and maintenance of clinical data, billing information, and insurance details.
- Administrative & Client Coordination: Served as the primary point of contact for patients, managing appointment scheduling and insurance claims while providing direct administrative support to dentists during procedures.
- Hours per week: 35
Dental Assistant
Tracy Gasbarra
Choctaw, OK
03.2021 - 05.2021
- Regulatory Compliance & Procedural Adherence: Ensured operational compliance by interpreting and applying ADA dental regulatory guidance and internal work policies to all clinical and administrative duties, from preparing examination rooms to sterilizing instruments.
- Data & Records Management: Oversaw the accurate and efficient management of all patient records, which included updating and maintaining clinical data, processing X-rays, and handling all associated filing and paperwork.
- Administrative & Stakeholder Coordination: Provided direct administrative support to the dentist during complex procedures and served as the primary point of contact for patients, managing appointment scheduling, the submission of insurance claims, and all other client-facing communications.
- Hours per week: 32
Front End Manager
SMART SAVER
Midwest City, OK
07.2020 - 03.2021
- Financial Oversight & Analysis: Managed key financial operations, including cash flow and employee timekeeping systems. Conducted detailed analysis of financial and logistical data to identify problems and recommend effective solutions to senior management.
- Team Supervision & Development: Supervised, trained, and guided floor employees on daily operating procedures to ensure compliance and efficiency. Monitored work performance and directly assisted in resolving customer complaints to maintain high service standards.
- Problem Resolution & Process Improvement: Analyzed and resolved complex financial discrepancies by evaluating conflicting information and validating transactions. Developed and initiated more efficient procedural processes that enhanced overall workplace operations.
- Hours per week: 40
SALES ASSOCIATE
Kohls
Midwest City, OK
08.2019 - 03.2020
- Process Improvement & Initiative: Took the initiative to formulate and implement a new inventory stocking procedure that was adopted by management, saving the company significant time and resources.
- Financial Analysis & Data Integrity: Performed front-end financial duties, including register close-outs and accounts payable. Conducted in-depth data analysis to discover and correct errors, ensuring the validation and integrity of all transactions.
- Stakeholder Communication & Collaboration: Provided clear communication to both customers and internal team members to ensure high levels of satisfaction. Collaborated with coworkers to fine-tune operating procedures, successfully improving team workflow.
- Hours per week: 40
Education
Some college (no degree) - Dental Hygienist
Rose State College
Midwest City, OKTechnical or occupational certificate - Certified Dental Assistant
Oklahoma City Dental Assistant School
Midwest City, OK02-2021
Skills
- Strategic planning
- Business process improvement
- Requirements gathering
- Risk assessments
- Multitasking Abilities
- Relationship building
- Task prioritization
- Organizational skills
- Adaptability and flexibility
Job Related Training
- OKNG Fiscal law Course, Oklahoma National Guard, 2025-04-30, 16
- DoD FM Certification Lvl 1 and 2-Years Experience, Department of Defense (FM Online), 2024-12-05, 79
- FY25 Civilian Pay Workshop, National Guard Professional Education Center (PEC) Virtual, 2025-06-08, 20
Timeline
Program Analyst (Title 5)
Department of the Army (NGAR)
02.2026 - Current
Financial Services Technician (Title 5)
Department of the Army (NGAR)
12.2022 - Current
Dental/Administrative Assistant
Safari Dental
03.2022 - 12.2022
Dental Assistant
Michael Hampton DDS
06.2021 - 01.2022
Dental Assistant
Tracy Gasbarra
03.2021 - 05.2021
Front End Manager
SMART SAVER
07.2020 - 03.2021
SALES ASSOCIATE
Kohls
08.2019 - 03.2020
Technical or occupational certificate - Certified Dental Assistant
Oklahoma City Dental Assistant School
Some college (no degree) - Dental Hygienist
Rose State College