Mikayla Rolling
Birmingham,Alabama
Summary
Dedicated associate with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
9
9
years of professional experience
Work History
Cashier
Milos Hamburgers
Fairfield, AL
10.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Collaborated with team members to improve checkout workflows, reducing wait times.
- Trained new cashiers on operational procedures and customer service best practices.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cake Decorator
Publix
Birmingham, Al
02.2020 - 08.2025
- Trained new employees on proper cake decorating techniques and company procedures.
- Adapted quickly to changing customer demands or special requests.
- Consulted with clients to determine their preferences for cake design and flavors.
Line Cook
Jason's Deli
Homewood, Al
07.2017 - 02.2020
- Carried out orders to meet demand in fast-paced environment.
- Replenished food line ingredients and materials when running low.
- Collaborated easily with mixture of personalities in high pressure environment.
Education
Associate in Arts (A.A.) - Psychology
12.2024
- Member and President of LSCC choir.
- Volunteer work as Residential Assistant for 2 Summer Bridge programs and Thurgood Marshall College Fund (S.O.A.R.)
- Lawson State Ambassadors
Diploma - undefined
05.2019
Skills
- Strong communication skills
- Hospitality and accommodation
- Team collaboration
- Relationship building
- Reliability
- Quality control
- Work ethic and integrity
- Patience and empathy
- Money handling
- Reliability and punctuality
Language
Spanish
Conversational
Timeline
Cashier - Milos Hamburgers
10.2025 - Current
Cake Decorator - Publix
02.2020 - 08.2025
Line Cook - Jason's Deli
07.2017 - 02.2020
P.D. Jackson Olin High School - Diploma,
Lawson State Community College - Associate in Arts (A.A.), Psychology