Mikayla Saenz
Midland,TX
Overview
3
3
years of professional experience
Work History
Patient Care Nursing Assistant
Midland Health
01.2026 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers with account openings, closings, and general banking services.
- Maintained up-to-date knowledge of bank products and services to effectively promote offerings.
- Collaborated with team members to optimize workflow and enhance customer experience.
- Conducted regular audits of cash drawers to ensure compliance with bank policies.
- Educated customers on digital banking tools, improving their online banking usage and satisfaction.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Bank Teller
Community National Bank
06.2023 - 07.2025
- Processed customer transactions efficiently, ensuring accuracy in cash handling and account management.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers with account openings, closings, and general banking services.
- Maintained up-to-date knowledge of bank products and services to effectively promote offerings.
- Collaborated with team members to optimize workflow and enhance customer experience.
- Conducted regular audits of cash drawers to ensure compliance with bank policies.
- Educated customers on digital banking tools, improving their online banking usage and satisfaction.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
Associates
Midland College
Midland, TX07.2026
Timeline
Patient Care Nursing Assistant
Midland Health
01.2026 - Current
Bank Teller
Community National Bank
06.2023 - 07.2025
Associates
Midland College