Mikayla Saia
Stoneham,MA
Summary
Motivated, outgoing graduate student and dedicated employee with the desire to take on new challenges. Highly-motivated with a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Developmental Specialist
Thom Mystic Valley Early Intervention
Woburn , MA
2022.02 - 2024.04
- Collaborated with families, schools, and other professionals to create comprehensive care plans for individuals.
- Conducted assessments of clients' behavioral, emotional, cognitive, and physical abilities.
- Worked with various fields of clinicians in a collaborative, team-based setting.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Maintained detailed records of client information including medical history, diagnosis, treatment plans, and progress notes.
Server
Rosaria Restaurant
Saugus , MA
2023.04 - 2024.03
- Maintained knowledge of menu items, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
Server
Nashawtuc Country Club
Concord , MA
2021.05 - 2021.12
- Engaged with country club members frequently to create strong, professional relationships.
- Worked as a team with staff to ensure all operations in the dining room ran smoothly.
- Stocked server areas with supplies before, during, and after shifts.
- Checked in with guests throughout meal service to verify satisfaction with meals and service.
- Participated in large-volume events, such as holiday parties, weddings, and invitationals.
Childcare Provider
Morganto Family
Stoneham , MA
2020.04 - 2021.12
- Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
- Followed routines to foster stability and structure in children's daily lives.
- Developed lasting, professional relationships with family by encouraging open communication and delivering positive feedback.
- Helped children complete homework and special assignments daily to support academic performance.
Early Childhood Educator Assistant
Child Study and Development Center - UNH
Durham , New Hampshire
2018.11 - 2020.03
- Offered children as young as 6 weeks and as old as 3 years opportunities to learn with age-appropriate activities.
- Maintained classroom consistent with health and safety standards.
- Organized activities to promote physical, mental and social development.
- Implemented hands-on, play-based learning.
- Observed each child individually to help improve social, mental and behavioral skills.
- Assisted in identifying children in need of extra support for emotional, health-related or developmental concerns and helped conceived improvement strategies.
Assistant Manager of Operations
Sugar Plum Parties
Stoneham , MA
2014.10 - 2019.12
- Worked with children ages 3 to 12 in a fast pace, upbeat environment.
- Worked as a collaborative team with co-workers.
- Directed team members to provide exceptional service to customers and guests.
- Assisted in the training of new franchise partners of the company.
- Assigned tasks to employees to fit skill levels and maximize team performance.
Education
Bachelor of Science - Human Development And Family Studies
University of New Hampshire
Durham, NH05.2020
High School Diploma -
Stoneham High School
Stoneham, MA06.2016
Skills
- Ability to work effectively in a team setting
- Ability to work independently
- Creative thinker
- Active listener
- Strong communication skills
- Customer Service skills
- Food safety knowledge; committed to customer health and safety (TIPS Certified 2021)
Additional Information
- 35 hours of volunteer work completed at Newton-Wellesley Hospital in the Pediatric Unit under the direct supervision of a Certified Child Life Specialist.
- Currently enrolled as a graduate student at Salem State University in the Master's of Occupational Therapy Program.
Timeline
Server
Rosaria Restaurant
2023.04 - 2024.03
Developmental Specialist
Thom Mystic Valley Early Intervention
2022.02 - 2024.04
Server
Nashawtuc Country Club
2021.05 - 2021.12
Childcare Provider
Morganto Family
2020.04 - 2021.12
Early Childhood Educator Assistant
Child Study and Development Center - UNH
2018.11 - 2020.03
Assistant Manager of Operations
Sugar Plum Parties
2014.10 - 2019.12
Bachelor of Science - Human Development And Family Studies
University of New Hampshire
High School Diploma -
Stoneham High School
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