Mikayla Simms
Baltimore,MD
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills.
Overview
3
3
years of professional experience
Work History
Part Time Sales Associate
DSW-Designer Shoe Warehouse
Cockeysville, USA
10.2023 - Current
- Maintained cleanliness of store environment including floors, windows, displays.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card transactions quickly and securely.
- Developed trusting relationships with customers by making personal connections.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Organized store by returning merchandise to proper areas and restocked displays.
Seasonal Event Staff
Oriole Park at Camden Yards
Baltimore, USA
03.2022 - 10.2023
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Facilitated smooth guest flow within venues, directing attendees to their seats or designated areas.
- Greeted guests upon arrival and provided them with event information.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
Store Associate- Seasonal
Five Below
Cockeysville, USA
08.2023 - 09.2023
- Interacting with customers making sure that their time in the store was satisfactory
- Cashier checking people out and helping them find anything that they may need
- Organization tidying up the store when I can and recovering items putting them in the isle they need to be in
- Folding clothes when need be to keep our store organized
- Organized promotional displays throughout the store in accordance with corporate guidelines.
- Cleaned shelves, counters and tables to maintain organized store.
- Provided cash register operations and handled customer payments.
- Demonstrated excellent customer service skills at all times.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Education
College Freshman - Biology (Pre Pharmacy)
University of Maryland Eastern Shore
Princess Anne, MD05-2028
High School Diploma -
Baltimore Polytechnic Institute
Baltimore, MD06.2024
Skills
- Computer Skills
- Organizational Skills
- Laboratory Experience
- Communication Skills
- Microsoft Outlook
- Google Docs
- Research
- Time Management
- Microsoft Word
- Microsoft Powerpoint
- Data Entry
- Microsoft Office
- Guest Services
- Cash Handling
- Problem-solving
Timeline
Part Time Sales Associate
DSW-Designer Shoe Warehouse
10.2023 - Current
Store Associate- Seasonal
Five Below
08.2023 - 09.2023
Seasonal Event Staff
Oriole Park at Camden Yards
03.2022 - 10.2023
College Freshman - Biology (Pre Pharmacy)
University of Maryland Eastern Shore
High School Diploma -
Baltimore Polytechnic Institute