Mikayla Simon

Lafayette,LA

Summary

Experienced hair stylist aimed to please guests, looking for a change in career, while still providing excellent customer service and support.

years of professional experience

Sport Clips

10.2022 - Current

Process payments, entering sales in register for prompt customer service.
Worked on numerous customers daily while maintaining distinguished cleanliness and organization of work areas.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Recorded notes for future reference about customer preferences and services delivered.
Trimmed, cut, and shaped hair based on customer preference.
Resolved guest complaints about service or style.
Counted and documented opening and closing cash amounts daily.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.

Supercuts

10.2019 - 07.2022

Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Unitech Training Academy - Lafayette

Lafayette, LA

12.2023

Welsh High School