Mikayla Simon
Lafayette,LA
Summary
Experienced hair stylist aimed to please guests, looking for a change in career, while still providing excellent customer service and support.
Overview
4
4
years of professional experience
Work History
Stylist
Sport Clips
Lafayette, LA
10.2022 - Current
- Process payments, entering sales in register for prompt customer service.
- Worked on numerous customers daily while maintaining distinguished cleanliness and organization of work areas.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recorded notes for future reference about customer preferences and services delivered.
- Trimmed, cut, and shaped hair based on customer preference.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Hair Stylist
Supercuts
Lafayette, LA
10.2019 - 07.2022
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
No Degree - Computer Information Systems
Unitech Training Academy - Lafayette
Lafayette, LA12.2023
High School Diploma -
Welsh High School
Welsh, LA05.2015
Skills
- Cosmetology
- Store Opening and Closing
- Customer Transactions
- Workflow Efficiency
- Hair Care
- Organization
- Industry Best Practices
- Social Perceptiveness
- Cash Counting
- Customer Needs Assessment
- Active Learning
- Multitasking and Organization
- Positive Rapport-Building
- Industry Networking
- POS
Timeline
Stylist
Sport Clips
10.2022 - Current
Hair Stylist
Supercuts
10.2019 - 07.2022
No Degree - Computer Information Systems
Unitech Training Academy - Lafayette
High School Diploma -
Welsh High School