Mikayla Sowers
Charlotte,NC
Summary
Adaptable healthcare professional with experience in patient assistance and team collaboration. Known for developing personalized care plans and enhancing service delivery through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Patient Attendant
Carolina Asthma & Allergy Center
06.2023 - 04.2026
- Documented patient interactions accurately in electronic health records systems.
- Collaborated with team members to enhance patient care processes and improve service delivery.
- Adapted quickly to changing priorities in a fast-paced clinical environment, providing responsive support to patients and staff.
- Maintained patients'' dignity and privacy through respectful communication and adherence to confidentiality protocols.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
CNA
Tenderhearted Home Care
03.2021 - 02.2024
- Provided compassionate care to clients, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene and grooming, promoting dignity and respect for clients.
- Monitored vital signs and reported changes in health status to nursing staff, enhancing patient care quality.
- Developed personalized care plans in collaboration with healthcare team, improving client satisfaction and outcomes.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Package Handler
FedEx
07.2020 - 01.2021
- Operated material handling equipment to efficiently transport packages within facility.
- Sorted and organized packages by size, destination, and priority for streamlined processing.
- Adhered to safety protocols to maintain a secure working environment and minimize accidents.
- Assisted in training new employees on package handling procedures and equipment usage.
Education
Certification - Medical Billing And Coding
Rowan-Cabarrus Community College
Salisbury, NC05-2023
High School Diploma -
Teays Valley High School
Ashville, OH05-2013
Certification - CNA
Rowan-Cabarrus Community College
Salisbury, NC02-2021
Skills
- Compassionate care
- Adaptable to change
- Team collaboration
- Active listening
- Patient advocacy
- Teamwork and collaboration
- Customer service
Timeline
Patient Attendant
Carolina Asthma & Allergy Center
06.2023 - 04.2026
CNA
Tenderhearted Home Care
03.2021 - 02.2024
Package Handler
FedEx
07.2020 - 01.2021
Certification - Medical Billing And Coding
Rowan-Cabarrus Community College
High School Diploma -
Teays Valley High School
Certification - CNA
Rowan-Cabarrus Community College