Mikayla Terry
Anchorage
Summary
Environmental science student with experience in high-pressure hospitality settings, particularly in restaurants and cafes. Expertise in crafting espresso beverages and latte art, along with developing innovative drink recipes that boost customer satisfaction. Proven ability to handle high-volume orders efficiently, enhancing customer experiences and fostering repeat business. Strong commitment to maintaining cleanliness and organization, ensuring compliance with health regulations and operational efficiency.
Overview
1
1
year of professional experience
Work History
Barista/ Cashier/ Expo
Middleway Cafe
Anchorage
03.2025 - Current
- Crafted high-quality coffee beverages using espresso machines and brewing equipment.
- Delivered exceptional customer service by taking orders and addressing inquiries.
- Managed daily morning rush efficiently, ensuring excellent customer satisfaction.
Expo/ Food Runner
South Restaurant and Coffeehouse
Anchorage
08.2024 - 08.2025
- Coordinated efficiently with kitchen staff to ensure order accuracy, quality, and timing.
- Assisted servers in managing food and beverage requests for optimal service flow.
- Adhered to safety and sanitation guidelines to maintain a clean work environment.
Host
Olive Garden Restaurant
Flagstaff
05.2024 - 08.2024
- Greeted guests warmly, gathering information to seat groups or manage waitlists.
- Anticipated customer needs, delivering exceptional service throughout dining experience.
- Responded to inquiries about menu items, restaurant services, and special promotions.
Education
Some College (No Degree) - Environmental Science; Biology Emphasis
Northern Arizona University
Flagstaff, AZHigh School Diploma -
Raven Homeschool (Dual Enrollment)
Anchorage05-2020
High School Diploma -
Lumen Christi High School
Anchorage05-2020
Skills
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Bilingual in Spanish and Japanese
- Adaptability and creativity
Languages
Spanish
Native/ Bilingual
Japanese
Professional
Accomplishments
- Brewhouse Employee of the Month- 06/2021
- South Restaurant and Coffeehouse Employee of the Year- 01/2025
Affiliations
Volunteer at Alaska Humane Society
Timeline
Barista/ Cashier/ Expo
Middleway Cafe
03.2025 - Current
Expo/ Food Runner
South Restaurant and Coffeehouse
08.2024 - 08.2025
Host
Olive Garden Restaurant
05.2024 - 08.2024
Some College (No Degree) - Environmental Science; Biology Emphasis
Northern Arizona University
High School Diploma -
Raven Homeschool (Dual Enrollment)
High School Diploma -
Lumen Christi High School
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