Mikayla Whitcomb
Oxford
Summary
Dynamic and customer-focused professional with a strong work ethic, honed at Kroger and Starbucks. Recognized for enhancing customer satisfaction through efficient service and meticulous attention to detail in beverage preparation. Outgoing and friendly, I excel in fast-paced environments, ensuring compliance with health standards while training new team members.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Kroger
01.2026 - Current
- Achieved high customer satisfaction by providing prompt and efficient bagging support for cashiers. Enhanced store operations through proactive maintenance of checkout areas. Fostered a collaborative atmosphere that improved overall shopping experiences for customers.
- Conducted regular cleaning and sanitization of bathrooms to uphold cleanliness and safety protocols.
- Achieved a clean and orderly store environment through proactive management of spills and accidents. Enhanced customer satisfaction by swiftly addressing any disruptions.
- Achieved improved store organization by effectively returning unsold items to their designated spots. Enhanced customer satisfaction through meticulous management of product placement in fridges and on shelves. Contributed to overall store efficiency by streamlining reshopping operations.
Barista
Kroger
01.2025 - 09.2025
- Prepared and served espresso-based beverages with precision and attention to detail.
- Maintained cleanliness of work area, ensuring compliance with health and safety standards.
- Assisted customers with menu selections, providing knowledgeable recommendations for beverage options.
- Operated coffee brewing equipment efficiently, optimizing workflow during peak hours.
- Handled cash transactions accurately while managing customer orders in a fast-paced environment.
- Trained new baristas on beverage preparation techniques and customer service protocols.
Barista
Starbucks
10.2021 - 07.2023
- Prepared and served espresso-based beverages with precision and attention to detail.
- Maintained cleanliness of work area, ensuring compliance with health and safety standards.
- Assisted customers with menu selections, providing knowledgeable recommendations for beverage options.
- Operated coffee brewing equipment efficiently, optimizing workflow during peak hours.
- Handled cash transactions accurately while managing customer orders in a fast-paced environment.
- Trained new baristas on beverage preparation techniques and customer service protocols.
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
Timeline
Courtesy Clerk
Kroger
01.2026 - Current
Barista
Kroger
01.2025 - 09.2025
Barista
Starbucks
10.2021 - 07.2023