Mikayla Yeager
Summary
Motivated and enthusiastic marketing graduate with strong attention to detail, pursuing a challenging position that offers opportunities to leverage academic background and current skills to advance organizational objectives.
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Banana Republic
Center Valley
10.2025 - 08.2026
- Engaged customers through product demonstrations and brand storytelling.
- Assisted in visual merchandising to enhance store presentation and appeal.
- Drove sales conversion through proactive product education and team training initiatives.
- Utilized business intelligence reporting to monitor KPIs and identify opportunities for sales growth.
- Executed inventory management processes, including stock audits and replenishment tracking, to maximize product availability.
- Influenced merchandising and operational decisions through data analysis and product performance insights.
- Fostered a knowledgable sales environment by communicating weekly product priorities and training resources to staff.
Client Relations Specialist/Marketing Assistant
Element Design Co.
Easton
09.2024 - 04.2025
- Managed client interactions from scheduling to complaint resolution, ensuring professionalism and timely resolution.
- Consistently met and exceeded daily sales goals of $2,000 to $3,000 through direct engagement and efficient order management.
- Leveraged social media marketing and influencer partnerships to optimize engagement, increase brand awareness, and promote products and services.
- Experienced in creating compelling social media content and analyzing metrics to inform strategy.
- Collaborated with marketing team to develop campaigns that would attract more customers.
Babysitter
The Mian & Simon Families
Lower Merion
11.2021 - 05.2024
- As a dependable and responsible childcare provider, I created supportive and comfortable spaces for children to learn and grow is a strength.
- Beyond ensuring their safety and well-being, active assistance with academic support, fostering problem-solving skills, and encouraging authentic interactions were provided.
- Organized schedules, encompassing school pickups and transportation to extracurricular activities.
- Facilitated children's exploration of creativity and development into well-rounded individuals.
Keyholder/Stylist
Dormify
Philadelphia
06.2021 - 09.2021
- Contributed to overall business growth in sales, conversion, customer acquisition, and loyalty by exceeding KPIs (i.e. Reply Time, SLAs, CSAT).
- Provided exceptional customer service across diverse channels, efficiently resolving issues, and ensuring accurate documentation.
- Possessed a deep understanding of product lines and policies, enabling creative style advice and valuable audience engagement.
Education
Bachelor of Business Administration - Marketing
Saint Joseph's University
Philadelphia, PA05.2024
Skills
- Emotional intelligence
- Social media marketing
- Content creation
- Point of Sale (POS) expertise
- Data analysis
- Microsoft Office proficiency
- Critical thinking skills
- Excellent communication skills
- Strong interpersonal skills
- Proactive and self-motivated
- Exceptional organizational skills
Community Service
- Small Animal Care Volunteer, Lehigh Valley Humane Society, 04/01/25-current
Timeline
Brand Ambassador
Banana Republic
10.2025 - 08.2026
Client Relations Specialist/Marketing Assistant
Element Design Co.
09.2024 - 04.2025
Babysitter
The Mian & Simon Families
11.2021 - 05.2024
Keyholder/Stylist
Dormify
06.2021 - 09.2021
Bachelor of Business Administration - Marketing
Saint Joseph's University