DESTINI WILLIAMS
Houston
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization
Overview
5
5
years of professional experience
Work History
Brand Ambassador
Generation Alpha
10.2024 - 02.2025
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Administrative Assistant
Charles Osburn Insurance Agency
07.2024 - 10.2024
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
OFFICE COORDINATOR
Caliber Auto Care
07.2022 - 06.2024
- Processed invoices and coded documents according to company procedure standards.
- Greeted visitors and directed them to the appropriate area or person.
- Monitored office budget expenditures on a monthly basis.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Ensured compliance with company policies regarding health and safety regulations.
- Handled confidential information in a discreet manner.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
PERSONAL ASSISTANT/CARE GIVER
WB Valve Consultants
03.2022 - 07.2022
- Performed calendar management and scheduling of appointments for the executive.
- Maintained confidential files related to personnel records or other sensitive information.
- Sorted mail received daily for distribution throughout the office.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Managed household inventory and maintenance schedules.
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
DAYCARE TEACHER
Amazing Kidz Christian Academy
07.2021 - 03.2022
- Adapted teaching methods based on individual student needs.
- Collaborated with colleagues to brainstorm ideas for classroom activities.
- Developed lesson plans and activities to engage children in learning.
- Assisted with toilet training and diaper changing when necessary.
- Created a positive, nurturing environment for young students.
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Supervised children during meal times, playtime, and other activities.
- Communicated regularly with parents regarding their child's progress or behavioral issues.
- Encouraged creativity through art projects and storytelling.
- Taught basic language skills including reading readiness, phonics, writing.
MANAGER
Papa Johns
07.2020 - 03.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
Education
HIGHSCHOOL DIPLOMA -
Klein Highschool
01.2020
Skills
- Organization
- Time Management
- Communication
- Problem-Solving
- Attention to Detail
- Adaptability
- Customer Service
- Budget Management
- Conflict Resolution
- Emotional Intelligence
- Confidentiality
- Very proficient in Microsoft office
Awards
-Game Changer-
Awarded to the teammate that has proven to make the greatest impact within the center, their peers, and the customers!, Caliber Auto Care, 12/01/22
Timeline
Brand Ambassador
Generation Alpha
10.2024 - 02.2025
Administrative Assistant
Charles Osburn Insurance Agency
07.2024 - 10.2024
OFFICE COORDINATOR
Caliber Auto Care
07.2022 - 06.2024
PERSONAL ASSISTANT/CARE GIVER
WB Valve Consultants
03.2022 - 07.2022
DAYCARE TEACHER
Amazing Kidz Christian Academy
07.2021 - 03.2022
MANAGER
Papa Johns
07.2020 - 03.2022
HIGHSCHOOL DIPLOMA -
Klein Highschool