Misty Ellis
San Angelo
Summary
Proactive, customer-orientated, retail and customer service professional with over 23 years of experience. Always positive, engaging, and enthusiastic towards the customer and towards the job at hand.
Professional marketing representative with track record of driving brand awareness and consumer interaction. Proven ability to execute strategic promotional activities, fostering positive relationships and enhancing brand loyalty. Consistent team collaborator with focus on achieving impactful results and adapting to dynamic marketing needs. Expertise in event coordination and public speaking.
Overview
18
18
years of professional experience
Work History
Brand Ambassador
Alliance Marketing Partners
Atlanta, GA
02.2024 - Current
- Represented the company at events to engage with customers and promote products.
- Conducted product demonstrations to showcase features and benefits to potential customers.
- Provided exceptional customer service to build loyalty and drive sales.
- Created social media content to increase brand awareness and drive engagement.
Front Office Receptionist
Vetcor
San Marcos, TX
10.2007 - 10.2025
- Manage high volume of incoming calls, directing to appropriate departments efficiently.
- Greet and assist guests with professionalism, providing excellent customer service and ensuring work flow balance.
- Proficient in handling scheduling, appointments, and maintaining organized filing systems, data collection, payments and billing.
- Supported administrative tasks such as email correspondence, data entry, and office supplies inventory.
- Trained new staff on office protocols and patient interaction.
- Excellent communication skills.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Use computer programs and registration systems to schedule patients for routine and complex procedures.
Education
Basic -
Texas State University
San Marcos, TXHigh School Diploma -
Lake View High School
San Angelo, TX05-1989
Skills
- Customer service
- Multitasking
- Organization
- Communication
- Problem solving
- Attention to detail
- Multi media artwork
- Set up and breakdown of sites
- Ordering and inventory
- Positive attitude/good with people
- Effective communicator
- Customer engagement
- Customer relations
- Adaptable personality
- Team leadership qualities
- Goal-oriented mindset
- Brand awareness
- Product demonstration
- Target audience identification
- Conflict resolution techniques
- Social media marketing
- Marketing
- Store promotions
LANGUAGES
English | Advanced
French | Intermediate
Timeline
Brand Ambassador
Alliance Marketing Partners
02.2024 - Current
Front Office Receptionist
Vetcor
10.2007 - 10.2025
Basic -
Texas State University
High School Diploma -
Lake View High School