Mikayla Gray
Florence,SC
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
01.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Deliver orders accurate and in a timely manner.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Enrollment Specialist
TTEC
03.2023 - 04.2024
- Communicated effectively via telephone, email, and in person with prospective customers.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
Dietary Aide
Morrison Healthcare Food Services
02.2022 - 09.2023
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Wireless Sales Expert
Straight Talk
02.2020 - 12.2021
- Boosted store revenue through upselling and cross-selling of wireless devices, accessories, and plans.
- Participated in sales initiatives with promotions and trends to boost revenues.
- Resolved wireless problems quickly and efficiently by serving as liaison with support team.
Assistant Manager
Lids Locker Room
01.2018 - 02.2020
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Dog Care Provider
Ruff Dog Housing
05.2019 - 01.2020
- Ensured a safe environment for dogs by performing routine inspections of facility areas and equipment.
- Delivered high-quality grooming services, resulting in improved hygiene and appearance for dogs under my care.
- Monitored dog behavior closely during playtime sessions, intervening when necessary to maintain orderliness and safety.
Education
High School Diploma -
Pennfoster High School
Scranton, PA06.2015
Skills
- Work independently
- Deadline-oriented
- Data entry skills
- Customer service expertise
- Sales experience
Timeline
Enrollment Specialist
TTEC
03.2023 - 04.2024
Dietary Aide
Morrison Healthcare Food Services
02.2022 - 09.2023
Wireless Sales Expert
Straight Talk
02.2020 - 12.2021
Delivery Driver
DoorDash
01.2020 - Current
Dog Care Provider
Ruff Dog Housing
05.2019 - 01.2020
Assistant Manager
Lids Locker Room
01.2018 - 02.2020
High School Diploma -
Pennfoster High School
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