Venus Lieb
Battle Creek,Michigan
Summary
Personable and dedicated team player with upbeat, positive attitude and proven skill in establishing rapport with staff and clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Jimmy Johns Gourmet Subs
Battle Creek, MI
09.2023 - 10.2024
- Deliver orders timely while adhering to speed limits and other traffic regulations.
- Utilize GPS for efficient route planning.
- Verify accuracy of items on order against receipt.
- Assist in-shop personnel in preparing and packing orders when necessary
- Quickly and accurately record orders and process cash and credit card payments
Income Tax Administrative Assistant
White & Co PC
Battle Creek, MI
01.2024 - 04.2024
- Pleasantly welcomed visitors and maintained an orderly reception area and desk.
- Handled incoming calls and voicemails, returned calls, and scheduled appointments.
- Conducted client intake interviews to gather necessary documentation and information for tax preparation.
- Sorted and distributed incoming faxes, letters, and emails for office distribution.
- Organized documents to ensure accuracy of all records, processed paperwork for local, state, and federal government authorities.
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Kept office and equipment functional, and supplies well-stocked to promote efficiency.
- Contacted clients for review and distribution of finalized tax returns and copies.
- Accept payment for tax preparation.
Grounds Maintenance Supervisor
State of Michigan DMVA
Augusta, MI
05.2006 - 10.2022
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various maintenance practices and safety procedures.
- Planned and led team meetings to review department needs and communicate new and ongoing priorities.
- Reviewed completed work to verify consistency, quality and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Oversaw fleet and equipment maintenance and repair
- Procurement, inventory control and warehouse management
Education
GED -
Battle Creek Central High School
Battle Creek, MIAccounting and Business Management
Kellogg Community College
Battle Creek, MIBusiness Management
Eastern Gateway Community College
Steubenville, OHBookkeeping Basics
Intuit
OnlineFederal Taxation Personal and Small Business
Gies College of Business
Illinois OnlineQuickBooks Online
Kellogg Community College
Battle Creek, MISkills
- Exceptional Customer Service skills
- Manage Calls and Voice mail
- Verbal and Written Communications
- Manage Daily Business Operations
- Cash and Credit Card Handling
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Point of Sale System
- Time Management
- Advanced Planning
- Work Independently
- Documentation and Reporting
- Computer Skills (Microsoft Office), (Google Suite)
Timeline
Income Tax Administrative Assistant
White & Co PC
01.2024 - 04.2024
Delivery Driver
Jimmy Johns Gourmet Subs
09.2023 - 10.2024
Grounds Maintenance Supervisor
State of Michigan DMVA
05.2006 - 10.2022
GED -
Battle Creek Central High School
Accounting and Business Management
Kellogg Community College
Business Management
Eastern Gateway Community College
Bookkeeping Basics
Intuit
Federal Taxation Personal and Small Business
Gies College of Business
QuickBooks Online
Kellogg Community College
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