Accomplished Clinical Medical Assistant with a proven track record at Mercy Medical Center Baltimore Md, enhancing patient care and clinic efficiency. Skilled in HIPAA compliance and medical equipment maintenance, coupled with exceptional multitasking abilities. Increased office productivity by implementing creative solutions, significantly improving patient experience and operational workflows.
Overview
13
13
years of professional experience
Work History
Clinical Medical Assistant
Mercy Medical Center Baltimore Md
02.2015 - Current
Documented vital signs and health history for patients in clinic and hospital environments.
Prepared and administered medications.
Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for provider examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Taught patients about medications, procedures, and care plan instructions.
Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
Clinical Medical Assistant
The Centers for Advanced Orthopedics
01.2020 - 05.2020
Assisted patients in execution of physical therapy exercises and interventions, providing both physical and motivational support.
Took patient vital signs, prepared and administered medications at physician direction and monitored patient symptoms and comfortability.
Administered care to patients with musculoskeletal disorders and degenerative conditions.
Educated patients and families on managing post-treatment home care needs and medication administration.
Supported physician diagnosis by communicating with patients regarding symptoms, medical histories and notable events relating to ailments.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Fitted patients with proper DME and applied Casting under guidance of Orthopedic Surgeons.
Removed sutures and staples.
Provided ultrasound guidance for provider placing injections into joint spaces.
Assistant Manager
SUBWAY®Restaurants
01.2012 - 02.2015
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored team members to enhance professional development and accountability in workplace.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Certified Medical Assistant - Medical Assisting
Fortis Institute
Towson, MD
12.2014
Skills
Document filing
Diagnostic Procedures
Clinical Documentation
Medical Equipment Maintenance
HIPAA Compliance
Immunization Administration
Epic
Venipuncture
Inventory Management/ Stocking exam rooms
Specimen Collection
Vital signs monitoring
Multitasking
Creating and maintaining work flows
Providing education to patients on acute and chronic conditions
Provider support
Implementing creative solutions to situational needs
Timeline
Clinical Medical Assistant
The Centers for Advanced Orthopedics
01.2020 - 05.2020
Clinical Medical Assistant
Mercy Medical Center Baltimore Md
02.2015 - Current
Assistant Manager
SUBWAY®Restaurants
01.2012 - 02.2015
Certified Medical Assistant - Medical Assisting
Fortis Institute
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