Michael Anglin
Berea,KY
Summary
Quality Assurance professional with 20 plus years of documented process improvements and excellent customer satisfaction ratings. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate defects. Successfully lead successful certifications to multiple quality, health, and safety certifications.
Overview
25
25
years of professional experience
Work History
Quality Manager
Kentucky Steel Center, Inc.
09.1999 - Current
- Improved product quality by implementing stringent inspection processes and quality control measures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Conducted thorough audits to ensure adherence to IATF 16949 and ISO 45001 standards and regulatory requirements, maintaining compliance consistently.
Education
American Home School
Lansing, ILSkills
- Quality Processes
- Analytical Mindset
- Corrective Actions
- Quality Management Systems
- SOP Development
- Operational Improvements
- Excellent Researching Skills
- Customer Satisfaction
- Familiarity With Quality Standards
- Budget Preparation
- Operational Excellence
- External Auditing
- Quality Metrics
- Regulatory Compliance
- Risk Assessment
- Process Improvement
- Time Management
- Continuous Improvement
- Failure Mode and Effects Analysis
- Statistical Process Control
- Gage R&R Studies
- Change Management
- Control Plan Development
- Conflict Resolution
- Decision Making
- Preventive Actions
- Problem Solving
- Internal Auditing
- Measurement System Analysis
- Process Capability Analysis
- Document Control
- Root Cause Analysis
- Supplier Quality Management
- Customer Service
- Computer Skills
- Goal Setting
- Performance Tracking and Evaluation
- Problem Resolution
- Idea Development and Brainstorming
- Negotiation
- Scheduling and Coordinating
- Professional and Courteous
- Customer Relationship Management
Timeline
Quality Manager
Kentucky Steel Center, Inc.
09.1999 - Current
American Home School
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