Mike Averill
Interlochen
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, operating equipment, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
2026
2026
years of professional experience
Work History
Coffee Roaster
Great Northern Roasting
Traverse City, MI
2019 - 01.2026
- Operated coffee roasting equipment to achieve desired flavor profiles.
- Monitored roasting process and adjusted parameters for optimal results.
- Conducted quality control assessments on green beans and roasted batches.
- Maintained cleanliness and organization of roasting area to ensure safety.
- Collaborated with team members to streamline production workflows.
- Implemented inventory management practices for raw materials and finished products.
- Enhanced coffee flavor profiles by implementing precise roasting techniques and adjusting roast levels.
- Maintained coffee quality by adhering to guidelines, product specifications, and quality procedures.
- Operated ground or roasted coffee controls and equipment.
Field Service Technician
Charter Spectrum
Traverse City, MI
2015 - 2019
- Installed and configured telecommunications equipment for residential and business clients.
- Conducted troubleshooting and repairs on internet and cable services to ensure optimal performance.
- Provided technical support to customers, resolving issues through effective communication and problem-solving skills.
- Collaborated with team members to enhance service delivery processes and improve customer satisfaction ratings.
- Implemented safety protocols during field operations to minimize risks and ensure compliance with regulations.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Operated hand tools and power equipment according to company safety procedures.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
Field Service Technician
Aero Communications
Traverse City, MI
2012 - 2015
- Documented service visits accurately in company systems, ensuring compliance with operational standards.
- Trained junior technicians on equipment installation procedures and customer service best practices.
- Analyzed service trends to recommend improvements in efficiency and customer experience strategies.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Followed safety procedures to avoid injuries in field.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
Warehouse Forklift Operator
Wimsatt Building Materials
Williamsburg, MI
2009 - 2012
- Operated forklifts to efficiently move materials within warehouse environment.
- Conducted regular inspections and maintenance on equipment to ensure operational safety.
- Collaborated with team members to streamline loading and unloading processes.
- Maintained accurate inventory records using warehouse management systems.
- Assisted in organizing warehouse layout for optimal efficiency and accessibility of materials.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Improved overall warehouse cleanliness, routinely clearing debris from aisles with the use of attachments on the forklift.
Class A Truck Driver, OTR, Dispatch, Warehouse
Den Oyer Brothers Moving
Traverse City, MI
1995 - 2009
- Coordinated daily dispatch operations to ensure timely deliveries and service efficiency.
- Communicated effectively with drivers and clients to address inquiries and resolve issues.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Operated Class A truck for long-haul transportation across multiple states.
- Ensured compliance with federal and state transportation regulations.
- Conducted pre-trip and post-trip inspections for vehicle safety and maintenance.
- Managed cargo loading and unloading while securing freight properly.
- Communicated effectively with dispatch regarding route changes or delays.
- Maintained accurate logs of driving hours, mileage, and fuel usage.
- Provided exceptional customer service during deliveries to clients and receivers.
- Preserved equipment lifespan by consistently practicing safe driving habits and abiding by weight restrictions.
- Maximized productivity during each trip while adhering to mandatory rest periods for compliance purposes.
- Communicated effectively with shipping dock personnel during pickup/drop-off procedures ensuring smooth operations.
- Navigated challenging weather conditions safely by adjusting driving techniques and making informed decisions based on conditions.
- Maintained excellent safety record by adhering to company policies and Federal Motor Carrier Safety Regulations.
Education
Computer And Information Sciences
NMC
Traverse City, MISkills
- Consistency maintenance
- Blend development
- Sensory evaluation
- Production scheduling
- Temperature control
- Roasting equipment operation
- Time management
- Punctuality
- Machine operation
Timeline
Coffee Roaster
Great Northern Roasting
2019 - 01.2026
Field Service Technician
Charter Spectrum
2015 - 2019
Field Service Technician
Aero Communications
2012 - 2015
Warehouse Forklift Operator
Wimsatt Building Materials
2009 - 2012
Class A Truck Driver, OTR, Dispatch, Warehouse
Den Oyer Brothers Moving
1995 - 2009
Computer And Information Sciences
NMC