Dynamic Managing Partner at Firestone/Bridgestone Complete Auto Care with a proven track record in revenue growth and strategic planning. Spearheaded operational turnarounds, enhancing profitability through effective financial administration and ethical leadership. Cultivated strong customer relationships while mentoring teams to achieve high performance and accountability.
Overview
34
34
years of professional experience
Work History
Managing Partner
Firestone/Bridgestone Complete Autocare
03.1991 - 10.2024
Implemented cost-control measures, optimizing budget allocation for operational efficiency and profitability.
Oversaw daily operations, ensuring compliance with safety standards and quality assurance protocols.
Mentored leadership team, fostering a culture of accountability and continuous improvement within the organization.
Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
Directed successful turnaround of underperforming business units, identifying root causes and implementing corrective actions for improved outcomes.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Service Manager at Bridgestone Retail Operations LLC./Firestone Complete Auto CareService Manager at Bridgestone Retail Operations LLC./Firestone Complete Auto Care