Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Michael Brinkerhoff

Cybersecurity
EAGLE MOUNTAIN,UTAH

Summary

Building on my experience as an analyst in diverse industries combined with a Master’s degree in Cybersecurity, I have developed the ability to analyze, identify, and communicate business and security issues while supporting the development and implementation of business solutions. I am capable of applying my technical and analytical abilities to fix and discover anomalies. My training in digital forensic analysis for operating systems and mobile devices has given me a unique advantage and perspective. In my coursework I learned how to secure networks, manage controls for cyber defense, privacy and compliance, ethical hacking, cloud migration and security, and security log management and analysis.

Work History

Carrier File Analyst

Willis Towers Watson
South Jordan, UT
06.2021 - Current
  • Provide support for various file types exchanged with healthcare providers
  • Reconcile books of business between Willis Towers Watson and contracted carriers
  • Act as point of contact to support technical updates and resolve technical issues.

Licensed Medicare Producer / Sr. Benefit Consultant

GoHealth LLC
Lindon, UT
08.2020 - 06.2021
  • Provide Medicare consultations for clients desiring new or improved coverage
  • Received appointed contracts with Anthem, Humana, Well Care, UnitedHealth Care, and other major carriers
  • Effectively convert leads and prospects into successful sales to grow the GoHealth book of business.

Configuration Analyst / Sr. Benefits Consultant

Automated Data Processing Inc, ADP
Salt Lake City, UT
01.2015 - 01.2019
  • Managed software configuration projects to provide clients with enhanced product functionality and improvements
  • Lead efforts to ensure new configurations were implemented effectively
  • Supported the transition and adaptation of benefits administration systems from other system administrators to ensure utility for our clients
  • Addressed issues in new system implementation and administration by applying advanced diagnostic and problem-solving skills
  • Lead project configuration assignments by applying knowledge in the following systems: - EDI 834 enrollment implementation format for electronic exchange of health plan enrollment data from employer to insurance carriers - xml markup language to create human and machine-readable formats - Comma-separated Value (CSV), and other custom file formats to manage large volume of data.

Market Analyst

Thatcher Group
Salt Lake City, Utah
02.2014 - 01.2015
  • Market Analysis: Utilized market software to support the forecasting of market trends in the chemical industry
  • Applied data for the development of plans to adapt to market trends and better position the company for success
  • Freight Brokerage: Supported the expedited transportation of chemical supplies from Asia to Thatcher locations
  • Ensured clear passage through U.S. Customs
  • Contract Administration: Administered and maintained contracts to ensure compliance and conformity
  • Prepared municipality bids for new and existing contract growth.

Procurement Support Analyst

L-3 Communications
Salt Lake City, Utah
07.2012 - 02.2014
  • Supported productive business relationships with vendors and suppliers while providing excellent service, solving complex shipping and receiving issues, and expediting orders Assisted buyers with preparation and placement of purchase orders
  • Analyzed and reported potential risks and issues that might impact production schedules
  • Audited purchasing documents to ensure government compliance.

Education

Masters of Science - Cybersecurity

Maryville University
01.2022 - 12.2022

Bachelor of Science - Marketing Management

Western Governors University
01.2022 - 01.2014

Project Management Professional (PMP) Certificate of Completion (35 credit hours -

Project Management Academy
01.2019 - 01.2019

Derby High School
05.2001 - 05.1999

Skills

Cybersecurity

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Timeline

Masters of Science - Cybersecurity

Maryville University
01.2022 - 12.2022

Bachelor of Science - Marketing Management

Western Governors University
01.2022 - 01.2014

Carrier File Analyst

Willis Towers Watson
06.2021 - Current

Licensed Medicare Producer / Sr. Benefit Consultant

GoHealth LLC
08.2020 - 06.2021

Project Management Professional (PMP) Certificate of Completion (35 credit hours -

Project Management Academy
01.2019 - 01.2019

Configuration Analyst / Sr. Benefits Consultant

Automated Data Processing Inc, ADP
01.2015 - 01.2019

Market Analyst

Thatcher Group
02.2014 - 01.2015

Procurement Support Analyst

L-3 Communications
07.2012 - 02.2014

Derby High School
05.2001 - 05.1999
Michael BrinkerhoffCybersecurity