Building on my experience as an analyst in diverse industries combined with a Master’s degree in Cybersecurity, I have developed the ability to analyze, identify, and communicate business and security issues while supporting the development and implementation of business solutions. I am capable of applying my technical and analytical abilities to fix and discover anomalies. My training in digital forensic analysis for operating systems and mobile devices has given me a unique advantage and perspective. In my coursework I learned how to secure networks, manage controls for cyber defense, privacy and compliance, ethical hacking, cloud migration and security, and security log management and analysis.
Work History
Carrier File Analyst
Willis Towers Watson
South Jordan, UT
06.2021 - Current
Provide support for various file types exchanged with healthcare providers
Reconcile books of business between Willis Towers Watson and contracted carriers
Act as point of contact to support technical updates and resolve technical issues.
Provide Medicare consultations for clients desiring new or improved coverage
Received appointed contracts with Anthem, Humana, Well Care, UnitedHealth Care, and other major carriers
Effectively convert leads and prospects into successful sales to grow the GoHealth book of business.
Configuration Analyst / Sr. Benefits Consultant
Automated Data Processing Inc, ADP
Salt Lake City, UT
01.2015 - 01.2019
Managed software configuration projects to provide clients with enhanced product functionality and improvements
Lead efforts to ensure new configurations were implemented effectively
Supported the transition and adaptation of benefits administration systems from other system administrators to ensure utility for our clients
Addressed issues in new system implementation and administration by applying advanced diagnostic and problem-solving skills
Lead project configuration assignments by applying knowledge in the following systems: - EDI 834 enrollment implementation format for electronic exchange of health plan enrollment data from employer to insurance carriers - xml markup language to create human and machine-readable formats - Comma-separated Value (CSV), and other custom file formats to manage large volume of data.
Market Analyst
Thatcher Group
Salt Lake City, Utah
02.2014 - 01.2015
Market Analysis: Utilized market software to support the forecasting of market trends in the chemical industry
Applied data for the development of plans to adapt to market trends and better position the company for success
Freight Brokerage: Supported the expedited transportation of chemical supplies from Asia to Thatcher locations
Ensured clear passage through U.S. Customs
Contract Administration: Administered and maintained contracts to ensure compliance and conformity
Prepared municipality bids for new and existing contract growth.
Procurement Support Analyst
L-3 Communications
Salt Lake City, Utah
07.2012 - 02.2014
Supported productive business relationships with vendors and suppliers while providing excellent service, solving complex shipping and receiving issues, and expediting orders Assisted buyers with preparation and placement of purchase orders
Analyzed and reported potential risks and issues that might impact production schedules
Audited purchasing documents to ensure government compliance.
Education
Masters of Science - Cybersecurity
Maryville University
01.2022 - 12.2022
Bachelor of Science - Marketing Management
Western Governors University
01.2022 - 01.2014
Project Management Professional (PMP) Certificate of Completion (35 credit hours -