Mike Butcher

Work History

Operations Manager

Signal 88 Security

Columbus , Ohio

02.2022 - Current

Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Prepared annual budgets with controls to prevent overages.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Advanced productivity KPIs to achieve key business goals and objectives.
Identified procedure or process changes required to improve performance and productivity.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Directed initiatives to improve work environment, company culture or overall business strategy.

Area Manager - Operations

Royce US Protection Services

Columbus, Ohio

10.2021 - Current

Enhanced regional branch performance by implementing proven management processes to increase revenue.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Helped plan marketing strategies.
Traveled to over 20 locations per week to manage each store and perform reviews of individual managers and employees.
Suggested corrective services to handle customer complaints.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Interacted well with customers ( Clients ) and Officers to build connections and nurture relationships.
Upheld great standards of leadership for employees, consistently leading by example ( Working Posts ) for best-in-class Security work.

Police Officer / FTO Officer

Sugar Grove Police Department

Sugar Grove, OH

01.2019 - Current

Actively patrolled assigned areas to prevent and detect roadway crimes
Talked regularly with citizens to establish rapport and become familiar presence in area
Policed assigned areas to check homes, businesses and public roads for signs of disturbance
Issued warnings and citations for traffic violations
Enforced traffic laws and ordinances through visual observation and radar speed detection
Operated as Field Training officer, Training 2 new officers. Educating on policy, procedure and processes

Chief of Security / Account Manager

Radde Security / Tech Data

Groveport, Ohio

11.2019 - 09.2021

Kept team compliant with security protocols and appearance standards
Oversaw team of up to 17 security officers and managed administrative duties, including scheduling and performance evaluations
Submitted documentation for weekly payroll, managed schedules and enforced policies
Trained 20new security officers in 1 Year period
Assessed ongoing risk factors and suggested improvements to senior management
Established company-wide security best practices and protocols to mitigate risk of data breach, including implementation and revamping of Security Post Orders
Created Security Personnel Handbook for Radde Security. Issued company wide as of May, 2020
Maintained high standards of excellence for security programs, strategies and plans while working in busy, high-risk settings

Security Manager

Hollywood Casino Columbus

Columbus, OH

03.2018 - 10.2019

Submitted documentation for weekly payroll, managed schedules and enforced policies
Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs
Developed improved training methods with focus on public safety and officer awareness. New Training Methods such as Active Shooter, Medical Emergencies, Self Defense, De-escalation, and implementing a new way of customer service
Recorded incident reports with detailed accounts of occurrences as well as conducting thorough investigations of said incidents
Oversaw team of up to 17 security officers and managed administrative duties, including scheduling and performance evaluations
Introduced a new core value system for Security - SORA
Created many ways to increase moral as one whole department in lieu of each shift specifically

Security Professional

G4S Secure Solutions

Columbus, OHio

01.2015 - 03.2018

Worked a number of contract sites to gain experience and knowledge of each site
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
Reviewed both security camera footage and live feeds to spot trespassers and criminal activity at Ohio Supreme Court site
Guided periodic property safety inspections and oversaw remedial action for potential hazards.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Assessed ongoing risk factors and suggested improvements to senior management.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Corrections Officer

Ross Correctional Institute

Chillicothe, Ohio

06.2014 - 03.2015

Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Oversaw and maintained custody of 175 inmates in maximum security.

Summary

Overview

Work History

Operations Manager

Area Manager - Operations

Police Officer / FTO Officer

Chief of Security / Account Manager

Security Manager

Security Professional

Corrections Officer

Education

Associate of Arts - Criminal Justice

OPOTA - Law Enforcement

Skills

Professional References

Timeline

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