Open To Work
Coy D. Davis
Sunoco Energy Transfer
St George,Utah
Work Preference
Desired Job Title
Operations ManagerOperations ManagerGeneral ManagerRestaurant General Manager / District SupportTravel Center General ManagerImportant To Me
Career advancementCompany CultureWork-life balancePersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingSummary
Accomplished Operations and Multi-Unit Management leader with 12+ years of experience directing high-volume restaurant, retail fuel, and convenience store operations. Proven success rebuilding underperforming businesses, improving profitability, leading organizational change, and developing high-performing teams. Strong background in P&L management, operational excellence, customer experience, labor control, and employee development.
18
years of professional experience
Work History
Operations Manager
5 Months- Led operations through Sunoco’s acquisition of Parkland Corporation, ensuring a seamless transition and uninterrupted customer service.
- Implemented new policies, procedures, and operational standards while maintaining stability and performance.
- Directed staffing, scheduling, recruiting, onboarding, coaching, and performance management.
- Managed inventory, merchandising, food service, fuel operations, labor, and financial performance.
- Ensured compliance with company standards, food safety regulations, environmental requirements, and operational policies.
- (Acquisition of Parkland Corporation)
- Streamlined operational processes, enhancing efficiency across multiple departments.
- Led cross-functional teams to improve project delivery timelines and resource allocation.
Operations Manager
6 Months- Directed all aspects of operations for a high-volume retail fuel and convenience location.
- Managed staffing, labor, recruiting, onboarding, employee development, and succession planning.
- Oversaw inventory, merchandising, food service, fuel operations, and regulatory compliance.
- Improved operational efficiency through accountability, performance metrics, and continuous improvement.
- Controlled operating expenses, labor costs, and inventory to maximize profitability.
General Manager
2 Years- Partnered with the owner/operator to transform restaurant culture and improve operational performance.
- Rebuilt an underperforming restaurant through strong leadership and operational discipline.
- Achieved double-digit sales growth through improved guest experience, staffing, and execution.
- Recruited, hired, trained, and developed a new management and hourly team.
- Improved profitability through labor management, food cost controls, and operational efficiencies.
Restaurant General Manager / District Support
4 Years- Specialized in rebuilding underperforming restaurants throughout the United States.
- Served as interim General Manager for multiple turnaround locations.
- Partnered with Directors of Operations to stabilize restaurants and improve financial performance.
- Recruited, developed, and mentored General Managers and leadership teams.
- Implemented operational improvements and company standards to drive profitability and customer satisfaction.
Travel Center General Manager
6 Years- Directed operations for a multi-million-dollar travel center with responsibility for financial performance, staffing, inventory, and customer satisfaction.
- Managed budgets, payroll, labor, inventory, merchandising, and operational expenses.
- Recruited, hired, coached, and developed management teams and hourly employees.
- Used financial reporting and operational metrics to improve profitability and productivity.
- Maintained compliance with food safety, company standards, and regulatory requirements.
General Manager / Multi-Unit Training Manager
5 Years- Promoted into multi-unit training leadership based on operational success.
- Designed and implemented management development programs across multiple restaurants.
- Standardized inventory controls and operational procedures.
- Mentored General Managers and leadership teams to improve financial performance and consistency.
- Supported district leadership with staffing, recruiting, coaching, and succession planning.
Education
Bachelor of Science - Human Resource Training and Development, Dual Emphasis: Professional Teaching and Adult Learning
Skills
Multi-Unit Operations Management
Operations Leadership
Leadership Development
Change Management
Customer Experience
Operational Excellence
Food Safety & Compliance
Problem-solving
Team leadership
Operations management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager
Sunoco Energy Transfer
01.2026 - 06.2026
Operations Manager
Parkland Corporation LLC
07.2025 - 01.2026
General Manager
HRRG LLC (Arby’s)
01.2023 - 01.2025
Restaurant General Manager / District Support
Smashburger
01.2019 - 01.2023
Travel Center General Manager
Pilot Flying J
01.2013 - 01.2019
General Manager / Multi-Unit Training Manager
NPC International (Wendy’s)
01.2008 - 01.2013
Idaho State University
Bachelor of Science from Human Resource Training and Development, Dual Emphasis: Professional Teaching and Adult Learning
LEADERSHIP & TECHNICAL HIGHLIGHTS
Multi-unit restaurant and retail management - Business turnaround and culture transformation - Executive leadership development - P&L ownership and financial accountability - High-volume retail fuel and convenience operations - Team development and succession planning - Operational excellence and continuous improvement - Sales growth and profitability improvement - Strategic planning and process optimization - Microsoft Office Suite - SAP - BOH Restaurant Software - Restaurant & Retail POS Systems - Inventory Management Systems - Labor Scheduling Systems - Financial Reporting - KPI & Performance Analytics