MIKE DEL RIO
Naples,FL
Summary
Highly motivated professional seeking continuous growth and skill development, actively pursuing new opportunities to advance in career. Demonstrated expertise in establishing customer accounts, ensuring security measures, and providing support during audits. Exceptional organizational abilities. Committed to contributing value through extensive knowledge of financial products, services, and branch operations, aspiring to excel in the role of a Personal Banker within a dynamic team.
Overview
7
7
years of professional experience
Work History
Banker
BMO
09.2024 - Current
- Open checking and savings accounts
- Open loans such as auto, personal, and HELOCS
- Open credit cards
- Calling clients to follow up on their recently opened accounts
- Service and assist clients with any issue they may have with their accounts
- Assist clients with online banking
- Assist at teller line when needed
- Work towards quarterly goals
Private Contractor
Multiple Companies
03.2022 - 09.2024
- I currently am a private contractor who works with multiple companies like Walmart, Uber, and DoorDash
- Delivering orders to customers in an efficient and timely manner
- Providing quality service to customers
Employee
Nordstrom
10.2020 - 01.2021
- Quality control checking all merchandise sent by Nordstrom or returned to ensure it is up to standard
- Worked in customer service assisting customers with returns, pickups of ordered items, and exchanges
Loan Officer
USAA
05.2019 - 10.2020
- Open auto loans
- Refinance auto loans
- Open personal secured and unsecured loans
- Explain the auto and personal loan process to clients
- Assist in servicing any auto and personal loans
Customer Service
Kohls
09.2018 - 06.2019
- Assist with returns and exchanges
- Work on organizing returned merchandise
- Returning clothes to sales floor or sending back to corporate
- Fulfilling online orders
- Assisting customers with their Kohls cards
Education
Associates - Business
Salt Lake Community College
Salt Lake City, Utah03.2025
High School Diploma - undefined
Innovations Ealry College High Schools
Salt Lake City, Utah01.2018
Skills
- Cash oversight
- Meeting sales goals
- Money transfers
- Branch operations
- Loan approvals
- Relationship building
- Customer service
- New customer acquisition
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Banker
BMO
09.2024 - Current
Private Contractor
Multiple Companies
03.2022 - 09.2024
Employee
Nordstrom
10.2020 - 01.2021
Loan Officer
USAA
05.2019 - 10.2020
Customer Service
Kohls
09.2018 - 06.2019
High School Diploma - undefined
Innovations Ealry College High Schools
Associates - Business
Salt Lake Community College
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