Affable Solutions Consultant with 20+ years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.
Overview
27
27
years of professional experience
Work History
Territory Manager / Senior Business Solutions Consultant
All Copy Products
01.2003 - 08.2023
Successfully driving major account business in a geographic territory
Solid Skills at building long lasting relationships has generated significant leads
Generated over $650,000 in new annual sales
Relentlessly cold calling generates a minimum of 2 appointments per day
Closing percentage ranked among the top in the organization
Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
Recommended specific products to customers based on unique technical requirements of each.
Performed detailed research of customer business structures to accurately tailor product and service to unique needs of each.
Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
Performed proof of concept demonstrations, instructing potential customers on benefits of all company products and services.
Developed post-sale technical processes for installation and technical support.
Senior Account Executive
President’s Club Award Winner, Lewan and Associates
01.2002 - 01.2003
Responsible for the sale of Sharp and Konica Digital Imaging Products into large and medium sized businesses
Duties include extensive cold calling to generate new business and upgrading current customers to the newest technology available
Consistently ranked in the top 5 in the Colorado market for 2002
Winner of the 1st and 2nd quarter sales contests with over 135% of quota attainment
Acquired over 40 new customers and grew the business in my assigned territory over 40 %
Revitalized numerous stagnant major accounts, which generated over $255,000 in new sales
Participated and facilitated training for new Account Executives and Support reps
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
Territory Manager / Major
Finzer Imaging Systems
01.2000 - 01.2001
Accounts
Accountable for the sale of Ricoh Digital Office Products, to new and existing major accounts
Daily activities include extensive cold calling, proposal generation, pipeline management and closing high value accounts
Generated over $600,000 in sales and received several awards for outstanding performance
Successfully increased revenue in existing major account base by 25%
Senior Wireless Sales Executive
Arch Wireless Incorporated
01.1997 - 01.2000
Responsibilities included acquiring new wireless e-mail clients throughout the Denver metropolitan area
Actively involved on a daily basis in recruiting, interviewing and assisting District Manager with special projects
Additional duties included telemarketing, generating proposals, qualifying accounts and conducting training for new employees
Qualified for the Presidents Council for two consecutive years
Consistently ranked in the top 10% nationally
Grew revenue of existing account base by 30%
Education
Associate of Arts - Management
Moorpark College
Moorpark, California
Associate of Arts - Management and Merchandising
Fashion Institute of Design And Merchandising
Los Angeles, California
1985
Skills
Information Flow Management
Customer Needs Assessments
Valuation
Regulatory Reporting Requirements
Product Evangelism
Executive-Level Presentations
Timeline
Territory Manager / Senior Business Solutions Consultant
All Copy Products
01.2003 - 08.2023
Senior Account Executive
President’s Club Award Winner, Lewan and Associates