Office Suite
Mike Elias
Sales Engineer
Kyle,TX
Summary
Experienced sales engineer steeped in fast paced, high pressure working environments. Competent with 10 years of experience working in customer service, and 7 years experience in conducting product demonstrations, data collection, and technical support. Driven and motivated to continue to learn and
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Engineer
Wazoku Inc.
02.2022 - Current
- Enhanced company visibility by delivering engaging presentations at trade shows, conferences, and other networking events.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and showcasing an innovation platform tailored to their needs and brand.
- Deliver product demonstrations to the C-Suite of prospects and presented benefits and value of products.
- Complete incoming Request for Proposal and Information Security documents in a timely manner.
- Collaborate with marketing, project managers, account executives, and customer success to create content to support customers and sales enablement content.
BMW Product Specialist
BMW Of Austin
12.2016 - 02.2022
- Organizing 5 to 8 demonstrations per day to showcase functionality of a diverse line up of BMW products.
- Work cooperatively with different departments to ensure customer's product questions and concerns are answered to.
- Analyze and solve technical issues experience by clients via face-to-face, phone, email, or video call.
- Engage with clients within the presales process to educate of product, build rapport, and lasting relationships.
- Report any product issues and customer feed back to developing teams
Education
High School Diploma -
Ray High School
Corpus Christi, TX 08.2007 - 2011.05
Skills
Time Management
Software
Figma
Adobe XD
Certification
Google UX Design Professional Certificate - September 2021
Timeline
Sales Engineer
Wazoku Inc.
02.2022 - Current
BMW Product Specialist
BMW Of Austin
12.2016 - 02.2022
High School Diploma -
Ray High School
08.2007 - 2011.05
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