Dedicated professional with strong customer service skills and attention to detail. Proven ability to enhance customer satisfaction and maintain safety standards in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Car Wash Attendant
Waterway Carwash
Highland Park, IL
04.2025 - 03.2026
Operated various car wash equipment to ensure thorough cleaning and customer satisfaction.
Trained new attendants on operational procedures, improving team productivity and service quality.
Implemented process improvements that reduced wash time while maintaining quality standards.
Collaborated with team members to streamline workflow during peak hours, enhancing operational efficiency.
Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
Guest Service Representative
Walgreens
Winnetka, IL
09.2024 - 04.2025
Collaborated with team members to meet sales goals and improve store operations.
Implemented feedback from customers to improve service delivery and overall experience.
Participated in inventory management, ensuring proper stock rotation and minimizing discrepancies.
Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
Processed transactions efficiently using POS systems, ensuring accurate cash handling.
Maintained product displays and stock levels, contributing to an organized store environment.
Guest Service Representative
Target
Highland Park, IL
02.2023 - 11.2024
Assisted customers with inquiries, providing exceptional service to enhance shopping experiences.
Processed transactions efficiently using POS systems, ensuring accurate cash handling.
Resolved customer complaints and issues promptly, fostering positive relationships and satisfaction.
Maintained product displays and stock levels, contributing to an organized store environment.
Assisted guests with reservation modifications, resolving any issues promptly and professionally.
Developed strong rapport with returning guests to foster loyalty and repeat business.
Assisted in maintaining store inventory accuracy through regular audits and restocking initiatives.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Collaborated with team members to enhance store presentation and optimize customer experience.
Education
High School Diploma - I Am in The Process of Getting My Ged,
College of Lake County
Grayslake, IL
12-2026
Skills
Flexible work schedule
Strong communication skills
Teamwork and contribution
Adaptability to change
Timeline
Car Wash Attendant
Waterway Carwash
04.2025 - 03.2026
Guest Service Representative
Walgreens
09.2024 - 04.2025
Guest Service Representative
Target
02.2023 - 11.2024
High School Diploma - I Am in The Process of Getting My Ged,