Summary
Overview
Work History
Education
Skills
Timeline
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Mike Guendert

Milwaukee,WI

Summary

Dynamic Home Renovation Manager at Riverview Renovations with a proven track record in enhancing customer satisfaction and team productivity. Skilled in conflict resolution and project management, I successfully led teams to achieve high-quality service delivery while maintaining a safe and organized work environment. Passionate about staff development and strategic planning.

Overview

25
25
years of professional experience

Work History

Home Renovation Manager

Riverview Renovations
04.2000 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor Of Science - Biology

University of Wisconsin Whitewater
Whitewater, WI
05.1998

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Project management
  • Cross-functional teamwork
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Sales techniques
  • Conflict resolution
  • Schedule preparation
  • Sales management

Timeline

Home Renovation Manager

Riverview Renovations
04.2000 - Current

Bachelor Of Science - Biology

University of Wisconsin Whitewater

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Mike Guendert