Mike Hagen

• Managed projects efficiently, ensuring timely delivery and high-quality results.
• Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
• Developed and maintained strong relationships with clients, resulting in increased business opportunities.
• Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
• Managed staff of 5 field auditors in the Pacific Northwest including Washington, Oregon, Idaho and Alaska
• Managed two assigned risk pools: Alaska Assigned Risk (NCCI) and Washington Assigned Risk (USL&H)
• Completed audits on multiple sized accounts from $900-$10M in estimated annual premium.
• Resolved disputed audits
• Provided training and consulting to audit team, underwriters and insurance brokers.

Completed workers compensation insurance premium audits for NCCI in Idaho, Montana and Oregon as well as USL&H audits in Washington.

Managed the premium audit function from Seattle completing audits in Washington, Oregon, Idaho, Montana, Alaska, and multiple other states as a working manager.

Managed staff of audit reviewers in Washington, Idaho.