Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cody Cutter

Tunkhannock,PA

Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns within the insurance industry, especially in premium auditing.

Overview

11
11
years of professional experience

Work History

Premium Audit Review Specialist III

Old Republic Risk Management, Inc.
Brookfield, WI
05.2024 - Current
  • Reviewed premium audit reports to identify errors and omissions.
  • Investigated discrepancies in the insured's records.
  • Analyzed financial records, such as balance sheets and income statements.
  • Verified accuracy of documents related to workers' compensation policies.
  • Communicate with company auditors regarding audit corrections.

Premium Audit Area Manager

EXL Service (Overland Solutions)
Jersey City, NJ
01.2023 - 05.2024
  • Lead a team of 12-18 premium auditors in the states of AL, FL, and MS.
  • In charge of company revenue in states I oversee.
  • Work directly with insurance carriers as a contact and assist them with questions and status updates on ordered audits.
  • Perform interviews and hire applicants for both remote and physical premium auditors.
  • Use Excel spreadsheets to extract reports and view all metrics and statistics of each auditors inventory
  • Assign inventory to all auditors who report to me as their manager.
  • Review audits completed by employees for quality assurance.
  • Provide monthly evaluations and team meetings for metric purposes and training.

Premium Auditor

NEIS Corp.
Cheshire, CT
09.2019 - 01.2023

Premium Auditor of workers compensation, general liability, and garage policies. I developed my own schedule and visited insured's to conduct this audits as physical audits. I have to be very organized in creating my schedule and coordinate audits as geographically close as possible in order to be productive. I have now been conducting workers compensation audits for over 6 years now.

Premium Auditor

Berkshire Hathaway Guard Insurance
Wilkes Barre, PA
10.2017 - 09.2019
  • Responsible for conducting premium audits for businesses on their workers compensation policies.
  • Provide excellent customer service to the business owner/book keeper while conducting and explain audits after they are completed.
  • Manage a large workload, request correct documents for the audit to be completed, send follow ups.

Ardent Reels

Sales Representative
Macon, MO
03.2016 - 06.2018

Representative at multiple outdoor shows

Athletic Image

Screen printer/Sales
Wilkes Barre, PA
12.2016 - 07.2017

print apparel, sell clothing.

Agway Feed and Seed

Warehouse worker/Customer service representative
Dallas, PA
09.2014 - 12.2015
Loaded trucks with feed, sold product on the floor, worked cash register

Red Robin

Line Cook
Wilkes Barre Township, PA
01.2014 - 09.2014

Education

Associate of Arts - Business Managment

Luzerne County Community College
2016

Skills

  • Exceptional interpersonal skills
  • Driven
  • Expert in premium auditing
  • Team leadership
  • Excellent time management
  • Clear and articulate phone manner
  • Dependable
  • Flexible schedule
  • Cheerful and energetic
  • Customer follow-up
  • Able to create and execute a work schedule
  • Organizational skills
  • 8 years of premium audit experience
  • Operations Management
  • Relationship building and management
  • Staff Training
  • Quality Assurance
  • Customer Relationship Management
  • Territory Management
  • Team Development
  • Staff Management

Accomplishments

  • Completed training to obtain Premium Auditor 1 designation.
  • Passed the Intro to Insurance exam given by the Institute.
  • Created and received approval of a pay plan for premium auditors at EXL Service
  • Was appointed as lead project manager for employee retention by the Director of Premium Audit at EXL Service.
  • Created a company wide pay plan for auditors. My created pay plan was approved by the Director of Premium Audit. It was not implemented before accepting my position at ORRM.

Timeline

Premium Audit Review Specialist III

Old Republic Risk Management, Inc.
05.2024 - Current

Premium Audit Area Manager

EXL Service (Overland Solutions)
01.2023 - 05.2024

Premium Auditor

NEIS Corp.
09.2019 - 01.2023

Premium Auditor

Berkshire Hathaway Guard Insurance
10.2017 - 09.2019

Athletic Image

Screen printer/Sales
12.2016 - 07.2017

Ardent Reels

Sales Representative
03.2016 - 06.2018

Agway Feed and Seed

Warehouse worker/Customer service representative
09.2014 - 12.2015

Red Robin

Line Cook
01.2014 - 09.2014

Associate of Arts - Business Managment

Luzerne County Community College
Cody Cutter