Mike Hall

• Leveraged Six Sigma methodologies to analyze process performance data, uncovering trends that informed strategic decision making. ( Define,Measure,Analyze,Improve, Control.)

GTP/DMS analyzation

• Championed a culture of continuous improvement within the organization, fostering focus on innovation and excellence. ( Led the development of company wide focus on Gemba Walk training. Set up site with Gemba Walk teams with a dedicated yearly cadence.
• Managed multiple projects simultaneously, ensuring timely completion while adhering to the customers asks/restraints.(Google Fairburn White Glove Process Implementation Saving$ 255,542 ,Google Fairburn Quality Framework to Contract Manufacturers Saving $ 62,692.

Developed process mapping for operational failure analysis. (Outbound quality check Identification per hop). Improving shipping accuracy year over year. 2022-98.5%, 2023-99.42%, 2024-99.44%.

• Implemented standard work procedures across departments, enhancing consistency in operations and reducing variability in output quality. (Developed learning tools to enhance operators capabilities. Classroom teachings,Gemba walks and Kaizen projects.
• Evaluated SLA misses /errors and defects against Standard Work and training to identify gaps in process, technology or execution and determined the needed course of action to include labor adjustment, coaching, and process improvements.
• Evaluated the effectiveness of implemented process improvements against established benchmarks, refining strategies as necessary to achieve desired results.
• Developed good working relationships with the local customer and internal superiors to provide deliverables, quality assurance, customer service via the use of SWI improvement in conjunction with Google SOP developments.

• Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
• Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.(Customer Service set in India interacting with warehousing set in the United States.)
• Reduced customer-facing order mistakes and improved contribution margin by collaborating with COO and operations leadership to integrate tablet-based sorting technology.(Used current amazon shopping technology for driver managers and there drivers to update route pickups).

• Yielded a +47 % improvement in fulfillment-related variable costs and improved asset utilization by initiating Tech/Ops measures to automate home delivery routing
• Overhauled warehouse design reducing travel time, picking production and load distribution $1M value-added order throughput to support growth of company GMV and EBITDA through close collaboration with category managers and aggressively pursuing new product lines.
• Developed and operationalized proprietary reports-based demand-management and forecasting tools for production teams to simultaneously drive revenue and reduce spoilage risk. WIMS Tech

• Directed 12 exempt Managers with 600 non direct employees and military personnel in Yokosuka Japan in a high paced stressful environment with demanding timelines on inbound and outbound food and merchandise distribution
• Held the highest rating for military food and produce warehouses for the entire tenure
• Managed warehouse and vendor chargebacks cutting cost by 68 million over a 4-year stretch
• Ensured that all goods were shipped, paid, released and received in the system in a timely manner Supervised all fulfillment activities related to inventory acquisition and logistics
• Engaged in financial forecasting through projection planning and cash flow analysis to meet an expected 25 %year growth
• Ensured with a high standard that inventory levels were proficient with 90-day lead times making sure that the orders and the stocked merchandise stayed in adequate rotation at all times
• Directed and monitored placed orders with efficient transition preventing backlogs and other delivery problems
• Directed all administrative and project tasks coordinating workflow to cut delivery times and improve efficiency by 45%
• Generated stock reports, margin reports, sales by equipment type, sales analysis, inventory valuation customer statistics and financial statements with complete accuracy
• Prepared loading plans and examined reports thoroughly
• Coordinated reorders and merchandise allocation with all overseas vendors following up on all aspects of production and shipping
• Coordinated transportation of approximately $7 million in merchandise and materials, resulting in operations without interruption of 2 major exercises
• Managed warehouse and vendor chargebacks cutting cost by 68 million over a 4-year stretch
• Ensured that all goods were shipped, paid, released and received in the system in a timely manner Supervised all fulfillment activities related to inventory acquisition and logistics
• Acted as the project manager for all software migrations including the switch from MAS90 to Microsoft Dynamics while also using Infoplus as our RFU scanning software
• Negotiated with vendors and built strong and lasting relationships
• Trained, counseled and mentored employees on professional and personal issues
• Designed a Joint Military program and managed a team of 16 employees to organize $56M of military equipment and commissary products also saved 105 hours including reducing troubleshooting by 42% by working with Microsoft vendors.

• Maintained discipline within the ranks by enforcing standards of conduct expected from a professional military organization consistently and fairly.
• Conducted thorough after-action reviews following each operation to identify areas for improvement and implement necessary changes.
• Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
• Developed tailored training programs to address individual skill gaps, resulting in improved performance across the entire squad.

• Hand-selected to manage the Command Supply Discipline Program (CSDP) for 600+ personnel, ensuring accurate planning of military transportation requirements
• Trained 12 logistics planners on cargo and equipment transportation operations procedures
• Implemented Financial Liability Investigation of Property Loss (FLIPL) procedures across five divisions; monitored all FLIPL investigations, ensuring proper guidelines adhered
• Instrumental in division earning excellent rating during annual CSDP evaluation
• Served as a Transportation Operations Officer in the US Navy responsible for transportation logistics of over 800 personnel, 12 watercrafts and 110 pieces of rolling stock
• Served as Commissioned Officer (Manager) in charge of the movement depot for the largest movement drawdown of equipment in the U.S

• Responsible for over $1 million dollars' worth equipment and cargo with 0% losses.

• Logistics Team Leader Supervised team of four in performing fast-paced logistics functions for largest airfield in Afghanistan area of operation
• Led reception, staging, and movement and integration functions for flights carrying more than 58,000 passengers annually
• Prevented accidents in hazardous environments due to focus on risk and safety management
• Recognized for coaching, preparedness, and the development of the operations team
• Unfailingly maintained 100% readiness of five vehicles operating 24/7 within austere environments
• Coordinated with several defense entities to organize in-theater logistics during 12-month deployment to Iraq
• Implemented logistics support plan to manage advanced shipment of hazardous goods to area of responsibility
• Organized equipment nomenclature and Allowance Parts Lists data; conducted analysis to identify necessary allowances support required for operational availability.