Summary
Overview
Work History
Education
Skills
WORK HISTORY
Certification
Timeline
OperationsManager

Tai Ipolito

Moreno Valley,USA

Summary

Results-driven and detail-oriented warehouse manager with a proven track record of overseeing operations and driving performance improvements. Seeking a managerial role within the company to further leverage skill set and knowledge for increased responsibilities. Energetic and adaptable professional with a strong ability to manage operations, streamline processes, and optimize workflows. Skilled in supply chain management and logistics principles. Committed to enhancing operational efficiency and promoting a collaborative team environment for continued success.

Overview

1
1
Certification

Work History

Operations Manager

Syncreon A DP World Company (3PL)
  • Managed the entire Operations for Dell Technologies, from Inbound/Outbound and Sortation. Ensuring the fulfillment of all daily orders were produced and shipped, visibility on all Inbound containers/trailers coming in.
  • Assist on modifying Excel order management tools to guide our LTL/FTL orders using WMS generated reports to oversee on average 6-700 pallets worth of merchandise to be completed and shipped to the correct customer on time in accordance with the top-quality standards the customer required.
  • Ensured associates worked in a safe and productive environment by having daily production floor walks, identifying hazards, correcting them either on the spot or engaging the operations manager.
  • Reviewed production metrics with employees and ensured proper training was given to those in need of additional support.
  • Coordinated, briefed, and reported all daily business with the customer in morning meetings.
  • Resolved customer concerns or implemented new customer requests by engaging respective departments, communicating with all Ops Supervisors and other Managers.
  • Ensured daily shipped units were reported to the customer by end of day
  • Conducted daily meetings with all employees at the beginning of the shift and highlighted top contributing associates.
  • Analyze any bottlenecks with operations by coordinating with our customer to assist- weather its adjusting commit to hit our SLA or working with our OTM team to release orders in a timely manner.
  • Coordinated with the customer during pre-shift meetings of all retail orders in production for the day and upcoming schedules.

Operations Supervisor

Syncreon A DP World Company (3PL)
  • Supervised up to 30-40 people for LTL/FTL department for Dell Technologies, as we monitor our day-to-day workload
  • Conduct starts up meeting with other leaders and all associates for any information needed to be cascaded down before we start our day
  • Review ADP and align with our agencies/Managers for any manpower needed
  • Reviewed production metrics with employees and ensured proper training was given to those in need of additional support.
  • Conduct and host daily commit call meeting with customer and plan our day accordingly
  • Conduct daily 1x1 with employee to ensure a healthy culture and Morale is being maintained
  • Provide our Customer with End of Shift Passdown on our performance (attaining our goal)
  • Review daily metrics with team to ensure we are hitting our target
  • Generated and reported to the Ops Manager daily shipped units, safety concerns, condition of the department with end of day reporting.

Operations Lead

Syncreon A DP World Company (3PL)
  • Conducted start-up meetings/stand-down with them team to go over previous day results, daily goals, safety & productivity
  • Back up to the supervisor when he’s not around or out of office (OOO) taking roll call, ensure attendance is up to date, call out any ESD/COMMIT risk
  • Ensure the team is attaining our daily productivity across all LOB (updating productivity as well)
  • Send daily passdown and handoffs 2nd shift

Operations Planner

Syncreon A DP World Company (3PL)
  • Coordinated, briefed, and reported all daily business with the customer in morning meetings.
  • Launch phase (assist in creating WI/ implement ways to improve process flow for DIB/CTO)
  • Generate orders for Operations by Part #/ Order #
  • Train CTO team on how to Create incoming and received CTO
  • Host commit calls for customers every morning (about daily goals/call out any risks.... etc.)
  • Train new planners/ assist operation when needed (pick/staged/load.... etc.)

Education

Westwood College
Torrance, CA
01.2014

Skills

  • Effective leadership in customer-focused environments
  • Advanced analytical and critical thinking skills
  • Adaptability in high-pressure situations
  • Analyzing new information for decision-making
  • Active participation in teamwork
  • Proficient with Microsoft Word, Outlook, Power Point, Excel, and ability to learn any computer software
  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Performance monitoring

WORK HISTORY

  • 2015-Present – A DP World Perris, CA
  • 2014-2015 DAMCO, INC Perris, CA South Gate, CA

Certification

  • HSI ADULT FIRST AID/ CPR AED ADULT CERTIFIED Training - 12/2023-12/2025
  • DGI HAZMAT CERTIFIED Training - 8/2023

Timeline

Operations Manager

Syncreon A DP World Company (3PL)

Operations Supervisor

Syncreon A DP World Company (3PL)

Operations Lead

Syncreon A DP World Company (3PL)

Operations Planner

Syncreon A DP World Company (3PL)

Westwood College

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Tai Ipolito