Mike Hicks
Kernersville,NC
Summary
Proficient warehouse experience throughout all departments within the company. Ability to grow within a consistently evolving industry while helping others grow and be successful through consistent leadership and mentoring.
Overview
12
12
years of professional experience
Work History
Lift Operations Lead
Fastenal
High Point, NC
08.2023 - Current
- Reviewed regular safety talks to reinforce guidelines and address any concerns or issues among staff members.
- Contributed to overall success through active participation in interdepartmental initiatives, projects, and events.
- Streamlined lift operations for increased efficiency by implementing effective scheduling and staff allocation.
- Increased Microsoft excel knowledge and skill base through daily use.
Fulfillment Driver
Fastenal
High Point, NC
09.2021 - 08.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Learned machine reconfiguration techniques and procedures, optimization and hardware knowledge.
Product Handling Lead
Fastenal
High Point, NC
01.2016 - 09.2021
- Participated in continuous improvement initiatives aimed at refining product handling processes, resulting in increased efficiency levels.
- Assisted in the development of training materials for new product handlers, ensuring a comprehensive understanding of company procedures.
- Demonstrated strong attention to detail while moving packages accurately, preventing shipping errors that could lead to customer dissatisfaction.
- Operated various material handling equipment such as pallet jacks and forklifts, ensuring proper usage for maximum safety standards compliance.
- Reduced product damage occurrences through careful handling and adherence to safety protocols.
- Improved warehouse productivity by collaborating with team members to ensure timely completion of tasks.
- Contributed to a safe work environment by maintaining clean and organized workspaces, reducing potential hazards.
Sortation Lead
Fastenal
High Point, NC
10.2012 - 01.2016
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Streamlined workflow by keeping work area organized and free from obstructions during shifts.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
Education
Associate Of General Studies -
Guilford Technical Community College
Jamestown, NCSkills
- Oracle knowledge/Daily use
- RF scanner knowledge
- Incident Reporting
- Lift Operations Expertise
- Training and mentoring
- Shipping and receiving
- Material Handling
- Warehouse Procedures
- Inventory knowledge
Timeline
Lift Operations Lead
Fastenal
08.2023 - Current
Fulfillment Driver
Fastenal
09.2021 - 08.2023
Product Handling Lead
Fastenal
01.2016 - 09.2021
Sortation Lead
Fastenal
10.2012 - 01.2016
Associate Of General Studies -
Guilford Technical Community College