Mike Isenhart
Highlands Ranch,CO
Summary
Dedicated multi division professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Service Manager
Pride Auto Care
01.2018 - 11.2023
- Communicate effectively to clients by being honest, transparent and concise with repair recommendations while setting clear expectations for the clients and technicians.
- Precisely document all pertinent information from our clients and technicians while making sure all details are easily comprehensible to both parties.
- Intelligently schedule appointments.
- Account for inventory, parts for repairs and all returned parts.
- Balance credit card statement daily.
- Seek credits from vendors and payments from clients.
- Meet deadlines for collecting credits and payments before end of week and end of pay periods.
- Balance cash and make deposits.
Store Manager
GNC
02.2013 - 01.2018
- Provide superior customer service by giving solutions to goals or needs.
- Search for potential employees, interview and hire.
- Conduct meetings with my staff for sales training and focus.
- Balance cash and make deposits.
- Inventory product and place product orders.
- Investigate overages and shortages of inventory and cash.
Personal Banker II
UMB Bank
08.2005 - 12.2012
- Work independently to bring in outside clientele and create long term relationships.
- Coach tellers on laws, regulations and recognizing sales opportunities.
- Find solutions for our clients using a wide variety of loans, insurance, savings and convenience products.
- Balance large sums of cash and make cash shipments.
- Audit tellers for accuracy of cash on hand and security requirements.
Education
No Degree - Graphic Design
Arapahoe Community College
Littleton, CO2002
High School Diploma -
Gateway High School
Aurora, CO2001
Skills
- Microsoft Outlook
- Inventory Management
- Communicating Effectively
- Math
- Work Planning and Prioritization
- Team Collaboration
- Problem-Solving
- Continuous Improvement
Timeline
Service Manager
Pride Auto Care
01.2018 - 11.2023
Store Manager
GNC
02.2013 - 01.2018
Personal Banker II
UMB Bank
08.2005 - 12.2012
No Degree - Graphic Design
Arapahoe Community College
High School Diploma -
Gateway High School
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